Excel
Erica Gilbert
Two Rivers
Summary
Responsible and motivated college student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Highly-motivated with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Business Owner
Gilbert Groom Room
04.2023 - Current
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Continuously improved efficiency within the salon by identifying areas for improvement in workflow processes and implementing changes as necessary.
- Enhanced overall appearance of dogs by providing regular baths, brushing, nail trimming, ear cleaning, and teeth brushing services.
- Participated in ongoing training sessions to stay current with industry trends and best practices in dog grooming techniques.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Improved customer satisfaction by providing compassionate and efficient grooming services for various dog breeds.
- Established strong customer relationships through excellent communication and attentive service.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Final Assembler
Orion Energy Systems
09.2021 - 01.2024
- Investigated and resolved production issues.
- Maintained a clean and safe work environment, adhering to established safety protocols and guidelines.
- Completed daily inspection of machines and equipment.
- Tested finished products to perform quality assurance and identify discrepancies.
- Utilized safety devices and procedures to protect personnel and equipment.
- Adapted quickly to changes in project requirements or specifications, ensuring minimal disruptions to production timelines.
- Implemented lean manufacturing principles within the final assembly process, eliminating waste and increasing overall efficiency.
- Collaborated with team members to improve production processes and maintain quality standards.
Dementia Specialist
Assisted Living By Hillcrest
12.2019 - 03.2022
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Personal Care Assistant
Iris ILife
08.2016 - 03.2021
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
- Maintained current knowledge of best practices in personal care through ongoing professional development opportunities.
- Collaborated with healthcare professionals to develop individualized care plans addressing each client''s specific needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Education
Associate of Science - Business Management
Lakeshore Technical College
Cleveland, WI06.2025
Skills
- Sales Tracking
- Customer Retention
- Calendar Management
- Inventory Control
- Business Development
- Price Structuring
- Accuracy
- Mechanical Assembly
- Qualified in blueprint interpretation
- Safety Management
- Electrical Wiring
- Overhead Crane Operation
- Small Parts Assembly
- Data Entry and Recording
- Visual Inspection
- Line Work
- Teamwork and Collaboration
- Problem-Solving
- Blueprint Reading
- Product Packaging
- Customer Service
- First Aid/CPR
- Good Telephone Etiquette
- Active Listening
- Written Communication
- Team Management
- Basic Math
- Friendly, Positive Attitude
- Data Entry
- Critical Thinking
- Organization
Software
Timeline
Business Owner
Gilbert Groom Room
04.2023 - Current
Final Assembler
Orion Energy Systems
09.2021 - 01.2024
Dementia Specialist
Assisted Living By Hillcrest
12.2019 - 03.2022
Personal Care Assistant
Iris ILife
08.2016 - 03.2021
Associate of Science - Business Management
Lakeshore Technical College
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