Erica Gillespie
Wallkill,NY
Summary
To obtain a great position in order to gain the necessary skills and knowledge required for growth within a company/organization. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Preschool Lead Teacher
YWCA
08.2022 - Current
- Developed and enforced classroom rules to teach children proper behavior
- Fostered, a warm, nurturing, and fun atmosphere conducive to learning
- Regarded as a leader among teacher peers in the development of creative lessons and exciting indoor and outdoor learning experiences
- Maintaining and building lasting relationships with parents and children
Sales Associate
Five Below
11.2021 - 12.2021
- Educated customers on product and serving offerings
- Helped customers select products that best fit their personal needs
- Kept the showroom clean and maintained neat, orderly product displays
- Maintained visually appealing and effective displays for the entire store
Sales Associate
Ollie's Bargain Outlet
10.2020 - 05.2021
- Counted cash in the register drawer at the beginning and end of shift
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Restocked, arranged, and organized merchandise in front lanes to drive product sales
- Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers
- Checked sales floor shelves several times a day and added new products when stock levels were low
- Handled cash, credit or check transactions with customers
- Ensured pricing is correct
- Greeted customers when entering or leaving the establishment
- Maintained clean and tidy checkout areas
Education
Bachelors of Arts - Criminal Justice
SUNY Plattsburgh
Plattsburgh, NYBachelors of Arts - Gender and Women's Studies
SUNY Plattsburgh
Plattsburgh, NYDiploma -
The American Sign Language and English Secondary School
New York, NYSkills
- American Sign Language
- Microsoft Office
- Google Suite
- Strong communication skills
- Exceptional organizational skills
- Decision making
- Critical thinking
- Accuracy
- Attention to detail
- Problem analysis
- Judgment
- Problem solving
- Exceptional customer service
- Lesson Planning
- Childcare needs
Accomplishments
- Organized monthly mailings for child developmental newsletters.
Awards
- Theta Nu Xi (Where Are Our Men?) 18th Annual Fraternal Awards Ceremony, 2019
- Educational Opportunity Program Certificate of Achievement, 2018
- The State University of New York Office of Opportunity Programs Certificate of Achievement, 2018
- Most Improved in American Sign Language, 2015
Activities
Theta Nu Xi Multicultural Sorority, Incorporated: Alpha Iota Chapter, Plattsburgh, NY, 04/01/19, 12/31/21, Elected as the Sorority President for 2 years., Managed seven Chapter members, collaborated with other organizations on campus during community service and events, planned and promoted campus-wide events, and ran weekly chapter meetings., Learned to communicate efficiently with peers within the campus and Plattsburgh community.
Certification
- CPR/AED Certification
Timeline
Preschool Lead Teacher
YWCA
08.2022 - Current
Sales Associate
Five Below
11.2021 - 12.2021
Sales Associate
Ollie's Bargain Outlet
10.2020 - 05.2021
Bachelors of Arts - Gender and Women's Studies
SUNY Plattsburgh
Diploma -
The American Sign Language and English Secondary School
- CPR/AED Certification
Bachelors of Arts - Criminal Justice
SUNY Plattsburgh
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