Committed and hardworking General Manager with 11 years of experience directing food service. Looking for a change in career. CPC-A certified coder.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certificate
Work History
General Manager
Chipotle Mexican Grill
Ephrata, PA
02.2019 - Current
Selected outstanding crew and managers by interviewing and hiring each new crew member and identifying the next leader based off skills and work ethic.
Trained each employee effectively by creating a sustainable training system, utilizing all training tools and providing timely honest feedback.
Scheduled the team appropriately by creating accurate sales projections, providing the right people to complete prep accurately and timely and providing trainees and trainers enough time together to effectively train.
Delivered a safe food environment and excellent guest experience by going through and passing the Servsafe exam and setting the example on what they were.
Achieved annual sales and cash flow plan by attaining food and labor targets while controlling expenses.
Location Manager
Taste By Sandcastle Winery
Phoenixville, PA
07.2016 - 02.2019
Carefully interviewed, selected, trained and supervised staff.
Took care of weekly inventories and and food orders of anything needed for the restaurant.
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Oversaw front of house and back of house personnel to maintain adequate staffing.
Prepared for and executed new menu implementations.
Reconciled cash and credit card transactions to maintain accurate records.
Apprentice General Manager
Chipotle Mexican Grill
Lancaster, PA
02.2012 - 03.2016
Worked side by side with the General Manager, to help learn and take over all operations of the restaurant.
Upheld great standards of leadership for employees, consistently leading by example.
Took care of food orders 3x a week and performed weekly inventories on all food and kitchen items.
Responsible for all cash handling, and monthly cash audits, counting drawers and taking care of daily deposits.
Scheduled the team appropriately by executing accurate sales projections and providing enough people needed on weekly schedules.