Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erica Guth

Student Pharmacist
Easton,MD

Summary

Proactive and results-driven professional with a proven track record of capturing and expanding client base. Demonstrates exceptional interpersonal, analytical, and organizational skills. Thrives in highly competitive environments, recognizing the importance of effective leadership for achieving success. Possesses strong managerial abilities to direct, train, and motivate staff to reach their fullest potential. Proficient in Word, computer applications, databases, and spreadsheets.

Overview

2025
2025
years of professional experience
9
9
years of post-secondary education
2
2
Certifications

Work History

Community Pharmacy Intern

CVS Pharmacy
09.2024 - Current
  • Reduced risk of medication errors by double-checking prescription labels and cross-referencing patient profiles before dispensing medications.
  • Reported safety risks or issues and illegal activity.
  • Assisted in developing informative marketing materials about available services, contributing to increased pharmacy revenue and community awareness.
  • Participated in continuing education programs to stay current on new medications, industry trends, and best practices in pharmaceutical care.
  • Ensured compliance with federal and state regulations by adhering to strict guidelines for dispensing controlled substances.
  • Maintained accurate patient records through diligent documentation of allergies, adverse reactions, and other pertinent medical information as required under HIPAA guidelines.
  • Streamlined workflow processes within the pharmacy team, leading to faster prescription turnaround times for customers.
  • Supported community health initiatives by participating in local health fairs and offering educational materials on various medical topics.
  • Aided pharmacists in conducting comprehensive medication reviews for high-risk patients, resulting in improved therapeutic outcomes.
  • Expedited insurance claim processing by efficiently navigating payer systems and addressing any discrepancies or rejections promptly.
  • Assisted pharmacists in accurately filling prescriptions, ensuring patients received correct medications and dosages.
  • Developed strong relationships with patients through personalized care, fostering trust and loyalty within the community served.

Pharmacy Inventory Specialist

CVS Pharmacy
06.2023 - 09.2024
  • Reduced stock discrepancies by implementing a robust tracking system for medication storage and dispensation.
  • Supported patient care by maintaining adequate stock levels of critical medications, avoiding potential shortages or delays in treatment.
  • Streamlined medication ordering process, ensuring timely delivery of essential medications to patients.
  • Coordinated with suppliers to resolve any discrepancies between purchase orders and delivered products, ensuring smooth operations within the pharmacy department.
  • Enhanced inventory accuracy by conducting regular audits and updating the pharmacy management system accordingly.
  • Provided reliable assistance during annual physical inventories, enabling seamless reconciliation with electronic records.
  • Reduced expired or damaged medications waste by closely monitoring expiration dates and promptly removing items as needed.

RX Shift Supervisor

CVS PHARMACY
1 2019 - 06.2023
  • Provided excellent customer service by addressing concerns promptly, empathetically listening to complaints or issues, finding solutions that satisfied all parties involved.
  • Implemented loss prevention strategies within the pharmacy department to minimize theft and financial discrepancies.
  • Demonstrated strong leadership skills by motivating employees to perform their best, leading by example in providing excellent customer service and maintaining professional conduct.
  • Trained new employees on company policies, procedures, and systems to quickly integrate them into the team effectively.
  • Reduced medication errors through diligent oversight of prescription filling processes and staff training.
  • Maintained open lines of communication between pharmacy staff members to encourage teamwork and streamline problem-solving efforts.
  • Increased employee retention by fostering a positive work environment and providing constructive feedback on performance.
  • Coordinated with other departments on special promotions or events occurring within the store that required cross-functional collaboration for success.
  • Managed cash registers accurately, ensuring correct transactions for both customers and employees while maintaining security protocols.

Pharmacy Technician

CVS PHARMACY
01.2017 - 01.2019
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Collected co-payments or full payments from customers.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.

Assistant Branch Manager

FIRST NATIONAL BANK OF PA
01.2014 - 01.2019
  • Management position accountable for soliciting business and personal accounts and developing strategic alliances with clientele
  • Manage Branch in the absence of the Branch Manager
  • Cross-sell banking services and products to clientele
  • Participate in community events to position the bank as a leader within the territory
  • The Cape St Claire Strawberry Festival
  • The Severna Park Fourth of July Parade
  • Operate a teller station when needed
  • Settle consumer and commercial loans and schedule Financial Investment Service appointments
  • Personnel responsibilities

Personal Banking Representative

FIRST NATIONAL BANK OF PA
01.2013 - 01.2014
  • Management position accountable for soliciting business and personal accounts and developing strategic alliances with clientele
  • Manage Branch in the absence of the Branch Manager
  • Cross-sell banking services and products to clientele
  • Participate in community events to position the bank as a leader within the territory
  • The Cape St Claire Strawberry Festival
  • Operate a teller station when needed
  • Settle consumer and commercial loans and schedule Financial Investment Service appointments
  • Personnel responsibilities

Customer Service Supervisor (FNB – former BankAnnapolis)

FIRST NATIONAL BANK OF PA
01.2012 - 01.2013
  • Management position accountable for soliciting business and personal accounts and developing strategic alliances with clientele
  • Manage Branch in the absence of the Branch Manager
  • Cross-sell banking services and products to clientele
  • Operate a teller station when needed
  • Settle consumer and commercial loans
  • Take part in employee reviews
  • Personnel responsibilities

Loan Documentation Specialist (FNB – former BankAnnapolis)

FIRST NATIONAL BANK OF PA
01.2012 - 12.2012
  • Prepare loan documents for Commercial and Personal clientele
  • Contact insurance companies, MVA, and other loan-related businesses
  • Participated in community events to position the bank as a leader within the territory
  • Mayo Beach Annual Car Show
  • Irish Festival
  • Annapolis BBQ Festival

Customer Service Supervisor (FNB – former BankAnnapolis)

FIRST NATIONAL BANK OF PA
01.2010 - 01.2012
  • Management position accountable for soliciting business and personal accounts and developing strategic alliances with clientele
  • Manage Branch in the absence of the Branch Manager
  • Cross-sell banking services and products to clientele
  • Participate in community events to position the bank as a leader within the territory
  • Relay for Life
  • Operate a teller station when needed
  • Settle consumer and commercial loans
  • Take part in employee reviews
  • Personnel responsibilities

Customer Service Representative (FNB – former BankAnnapolis)

FIRST NATIONAL BANK OF PA
01.2007 - 01.2010
  • Position accountable for soliciting business and personal accounts and developing strategic alliances with clientele
  • Manage Branch in the absence of the Branch Manager
  • Cross-sell banking services and products to clientele
  • Operate a teller station when needed
  • Head Teller responsibilities, including vault management

Education

Bachelors - General Studies

University of Maryland Global Campus
Adelphi, Maryland

Associates Degree - Paralegal Studies

Chesapeake College
Wye Mills, Maryland

Ph.D. - Pharmacy

Shenandoah University
Winchester, VA
05.2001 -

Skills

    Customer-Oriented

    Inventory Control

    Schedule Management

    Training and mentoring

    Cash handling expertise

    Staff Management

    Staff Scheduling

    Employee Training

Certification

Pharmacy Technician - MD Board of Pharmacy

Timeline

Community Pharmacy Intern

CVS Pharmacy
09.2024 - Current

Pharmacy Inventory Specialist

CVS Pharmacy
06.2023 - 09.2024

Pharmacy Technician

CVS PHARMACY
01.2017 - 01.2019

Assistant Branch Manager

FIRST NATIONAL BANK OF PA
01.2014 - 01.2019

Personal Banking Representative

FIRST NATIONAL BANK OF PA
01.2013 - 01.2014

Customer Service Supervisor (FNB – former BankAnnapolis)

FIRST NATIONAL BANK OF PA
01.2012 - 01.2013

Loan Documentation Specialist (FNB – former BankAnnapolis)

FIRST NATIONAL BANK OF PA
01.2012 - 12.2012

Customer Service Supervisor (FNB – former BankAnnapolis)

FIRST NATIONAL BANK OF PA
01.2010 - 01.2012

Customer Service Representative (FNB – former BankAnnapolis)

FIRST NATIONAL BANK OF PA
01.2007 - 01.2010

Ph.D. - Pharmacy

Shenandoah University
05.2001 -

Associates Degree - Paralegal Studies

Chesapeake College

RX Shift Supervisor

CVS PHARMACY
1 2019 - 06.2023

Bachelors - General Studies

University of Maryland Global Campus

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