Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Hall

Genoa,OH

Summary

Professional with strong focus on delivering high standards and achieving results. Proven ability to adapt to changing needs while maintaining reliability and team collaboration. Skilled in customer service, problem-solving, and maintaining clean, organized environment. Known for positive attitude and effective communication with both customers and other employees.

Overview

16
16
years of professional experience

Work History

Attendant/Customer Service Cashier

Genoa Mini Mart/ Champs
09.2022 - Current
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.

Manager

Ernesto's Inc.
11.2009 - 04.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.

Licensed Practical Nurse

Luther Home of Mercy
02.2017 - 02.2020
  • Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.

Licensed Practical Nurse

Community Health Services
06.2015 - 02.2017
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
  • Comforted and counseled patients and families throughout care process.

Education

Associate of Science - Licensed Practical Nursing

Stautzenbeger
Maumee, OH
04-2015

Associate of Science - Communications And Emergency Medical Managment

Owens Community College
Perrysburg, OH
05-2009

Skills

  • Strong work ethic
  • Team player attitude
  • Reliability and punctuality
  • Cleanliness and hygiene

Timeline

Attendant/Customer Service Cashier

Genoa Mini Mart/ Champs
09.2022 - Current

Licensed Practical Nurse

Luther Home of Mercy
02.2017 - 02.2020

Licensed Practical Nurse

Community Health Services
06.2015 - 02.2017

Manager

Ernesto's Inc.
11.2009 - 04.2022

Associate of Science - Licensed Practical Nursing

Stautzenbeger

Associate of Science - Communications And Emergency Medical Managment

Owens Community College

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