Erica Hall
Madison,AL
Summary
Goal-oriented administrative professional with a comprehensive background in talent acquisition, employee relations, and performance management. Skilled in conflict resolution, compliance, and developing effective HR strategies. Known for discretion, accuracy, and the ability to keep workforce operations stable under pressure.
Overview
6
6
years of professional experience
Work History
HR Generalist (HR Operations & Compliance)
Mr. Electric
Huntsville, AL
09.2024 - Current
- Support executive leadership through acquisition integration, employee transitions, and HR process realignment.
- Coordinate recruitment activities including applicant tracking, interview scheduling, candidate communications, and pre-hire documentation.
- Manage end-to-end employee onboarding including offer paperwork, orientation materials, benefits eligibility, and policy acknowledgements.
- Serve as the employer’s authorized representative for Form I-9 employment eligibility verification.
- Track I-9 completion deadlines and maintain audit-ready records.
- Perform state and federal new-hire reporting.
- Maintain personnel files and HRIS records.
- Support payroll through timekeeping and PTO reconciliation.
- Draft HR communications and compliance documentation.
- Coordinate pre-employment screening including background investigations, drug testing, and eligibility clearance prior to start dates.
- Ensure compliance with Fair Credit Reporting Act (FCRA), company hiring standards, and safety requirements.
- Track screening status and resolve discrepancies to prevent unauthorized or non-compliant hires.
Operations Coordinator
Alliance Technical Group
Decatur, AL
10.2023 - 04.2024
- Maintained Salesforce records, purchase orders and operational reporting.
- Processed payroll timesheets.
- Created proposals for new and existing customer opportunities.
- Reconciled expense reports.
- Implemented new procedures to increase workflow accuracy and efficiency.
Clinical Administrative Coordinator
UnitedHealth Group
Remote
11.2020 - 10.2023
- Supported compliance and operational workflows.
- Maintained regulated healthcare documentation.
- Resolved escalated member and provider issues.
- Tracked performance metrics.
Operations Coordinator
MetaPhy Health
Nashville, TN
12.2019 - 11.2020
- Supported contract processing and financial reconciliation.
- Tracked patient billable hours.
- Managed marketing campaigns.
- Supported patient engagement initiatives.
Education
Organizational Management
Oakwood University
Huntsville, ALProject Management Foundations
UAB Collat School of Business
Online02-2025
Skills
- Critical Thinking
- Adaptability
- Recruitment
- Time Management and Task Prioritization
- Employee Onboarding & Offboarding
- I-9 Employment Eligibility Verification and Completion
- Personnel Records & HRIS Administration
- Employee Relations
- Compliance Monitoring & Audit Readiness
- Process Improvement & Workflow Optimization
- Cross-Functional Communication
- Organizational development
- Microsoft Office Suite: (SharePoint, Excel, Word, PowerPoint, Outlook, Teams, OneDrive)
Timeline
HR Generalist (HR Operations & Compliance)
Mr. Electric
09.2024 - Current
Operations Coordinator
Alliance Technical Group
10.2023 - 04.2024
Clinical Administrative Coordinator
UnitedHealth Group
11.2020 - 10.2023
Operations Coordinator
MetaPhy Health
12.2019 - 11.2020
Organizational Management
Oakwood University
Project Management Foundations
UAB Collat School of Business