Erica Ham
Harvest,AL
Summary
Organized and detail-oriented individual with proven ability to effectively manage and motivate student learning. Collaborates with fellow professionals to promote a stimulating learning environment. Offers strong organizational and student engagement skills.
Overview
17
17
years of professional experience
Work History
Permanent Substitute Teacher
Madison City Schools
12.2021 - 04.2022
- Streamlined substitutes for teachers at a school with 900 students at the peak of COVID.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Performed classroom routines to support student environments and maintain consistent schedules.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Followed lesson plans designed by absent teachers.
Preschool Teacher
Madison United Methodist Church Preschool
09.2021 - 12.2021
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained organized, fun and interactive classroom to help children feel safe
- Developed weekly lesson plans and activities to engage children and promote learning
- Applied play-based strategies to provide diverse approaches to learning
- Established positive relationships with students and families
Manager/Business Owner
West End Holdings LLC
11.2008 - 05.2020
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Approved regular payroll submissions for employees.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Preschool Teacher
Ford's Chapel Learning Center
10.2015 - 05.2017
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Developed strong relationships with parents and caregivers, providing regular updates on their child's progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
Law Firm Runner
Mitchell,Bernauer,Windbourne, Austin, And Miles
09.2005 - 04.2006
- Conducted detailed client intakes and entered information into the company database.
- Conferred with clients and other involved parties to gather and track case information.
- Assisted counsel in preparing answers, and providing documentation and information for discovery requests.
- Managed billable hour tracking, payroll, client invoicing, and schedules for Jeff Austin-attorney.
- Adhered to privacy laws to avert possible information breaches and protect client data.
- Managed Multiline Phone systems
- Greeted and streamlined client-attorney interactions, and communications.
- Executed service of process for various legal matters, confirming proper delivery to relevant parties on time.
- Streamlined office operations by assisting with daily administrative tasks and maintaining organized filing systems.
- Assisted with drafting legal documents, ensuring accuracy and adherence to deadlines while supporting attorney caseloads.
- Enhanced client communication by promptly responding to inquiries and providing accurate case status updates.
Education
Bachelor of Science - Early Childhood Education
The University of Alabama
Tuscaloosa, AL05.2023
High School Diploma -
Bob Jones High School
Madison, AL05.2004
Skills
- Organizational abilities
- Business administration
- Verbal and written communication
- Attention to confidentiality
- Microsoft Suite
- Google Suite
- Self Motivated
- Organization
- Student Engagement
- Oral communication
- Classroom Management
- Problem-Solving
Timeline
Permanent Substitute Teacher
Madison City Schools
12.2021 - 04.2022
Preschool Teacher
Madison United Methodist Church Preschool
09.2021 - 12.2021
Preschool Teacher
Ford's Chapel Learning Center
10.2015 - 05.2017
Manager/Business Owner
West End Holdings LLC
11.2008 - 05.2020
Law Firm Runner
Mitchell,Bernauer,Windbourne, Austin, And Miles
09.2005 - 04.2006
Bachelor of Science - Early Childhood Education
The University of Alabama
High School Diploma -
Bob Jones High School
Similar Profiles
Kaylie McCulleyKaylie McCulley
Structured Learning Teacher at Madison City SchoolsStructured Learning Teacher at Madison City Schools
Benita TunstillBenita Tunstill
Lead School Nurse at Madison City SchoolsLead School Nurse at Madison City Schools
Meygan HyattMeygan Hyatt
After-School Care Provider at Madison City SchoolsAfter-School Care Provider at Madison City Schools