Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Erica Ham

Winston-Salem,NC

Summary

Collaborative Cashier with 6 years of experience stocking shelves, inspecting merchandise and properly pricing and tagging products. Demonstrated aptitude for communicating merchandise and supplying inventory needs to managers. Dedicated to maintaining quality customer service Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.

Overview

15
years of professional experience

Work History

Walmart

Stocking Associate
05.2023 - Current

Job overview

  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
  • Maintained effective team member communication.
  • Examined and inspected stock items for defects and reported damages to supervisor.
  • Unpacked many pallets 3 to 10 pallets in the night

Walmart

Cashier
10.2017 - 02.2018

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Dollar Tree Stores, Inc

Cashier
04.2017 - 01.2018

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.

Army & Air Force Exchange Services, AAFES

Food Court Cashier
09.2008 - 05.2010

Job overview

  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Cleaned and organized condiment and beverage stations to maintain tidiness.
  • Accurately handled cash register transactions while providing excellent customer service.
  • Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
  • Operated and sanitized kitchen and food preparation equipment.
  • Resolved customer complaints independently or with aid of supervisor.

Education

Pikes Peak Community College
Colorado Springs, CO

No Degree from Nursing Assistance
05.2012

University Overview

Sierra High School
Colorado Springs, CO

High School Diploma
05.2007

University Overview

Skills

  • Clear Communication
  • Revenue Optimization
  • Hand Truck Operation
  • Performance Improvement
  • Energetic and Outgoing
  • Stockroom Organizing
  • Motivated Team Player
  • Restock Shelves
  • Process Payments
  • Cleaning Procedures
  • Proper Stacking and Storage
  • Inventory Reporting
  • Customer Relationships
  • Heavy Lifting
  • Pallet Jack Operation
  • Customer Experience

Timeline

Stocking Associate
Walmart
05.2023 - Current
Cashier
Walmart
10.2017 - 02.2018
Cashier
Dollar Tree Stores, Inc
04.2017 - 01.2018
Food Court Cashier
Army & Air Force Exchange Services, AAFES
09.2008 - 05.2010
Pikes Peak Community College
No Degree from Nursing Assistance
Sierra High School
High School Diploma

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Erica Ham