Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erica Hammond

Upatoi,GA

Summary

Experienced School Counselor with over 16 years of expertise in student support, and behavior management. Skilled in crisis intervention and program development. Experienced with fostering student development through tailored counseling services. Utilizes effective communication and problem-solving skills to address student needs.

Overview

17
17
years of professional experience
1
1
Certification

Work History

School Counselor

Muscogee County School District
Columbus, GA
10.2016 - Current
  • Facilitated individual and group counseling sessions for students facing personal and social challenges.
  • Collaborated with teachers and parents to address student behavioral issues effectively.
  • Conducted crisis intervention and conflict resolution to ensure student safety and well-being.
  • Facilitate individual and group counseling sessions to support student emotional development.
  • Develop and implement schoolwide social emotional learning program
  • Collaborate with teachers to identify and address student behavioral issues.
  • Provided crisis intervention services during emergencies to ensure student safety.
  • Implement Comprehensive School Curriculum Program
  • Advisor to School Safety Patrol
  • Mediate conflict between students and teachers
  • Manage crisis situations effectively, providing timely intervention and referrals to outside agencies when necessary.
  • Conduct individual counseling sessions to improve student emotional and social skills.

Quest for Change Education Facilitator

Quest For Change
Columbus, GA
05.2009 - 06.2015
  • Implement an innovative plan of instruction utilizing abstinence curriculum for high-risk youth.
  • Provide a level of instruction on building healthy relationships.
  • Oversee high-risk youth to carry out deliverables and report findings to Director and Assistant Director.
  • Prepare and submit required written reports and statistics on a timely basis.
  • Foster an environment of trust, respect and dignity to deliver messages of personal responsibility.

Account Relations Enrollment Services Coordinator

Aflac Incorporated
Columbus, GA
03.2010 - 05.2014
  • Represented Aflac as an account contact to clients and Field Force representatives.
  • Coordinated enrollment processes to enhance customer experience and streamline operations.
  • Implement and manage enrollment solutions activities with account, the Field Force, and all appropriate internal and external customers to gather and implement account requirements necessary to build the system.
  • Educate the Field Force and accounts regarding the applicable enrollment policies and procedures.

Education

Master of Science - Education in School Counseling

Tory University
Troy, AL
05-2016

Bachelor of Science - Psychology

Troy University
Troy, AL
12-1999

Skills

  • Excellent written, verbal and relationship building skills
  • Organization and prioritization skills
  • Self-starter
  • Practices sound judgment to efficiently resolve issues
  • Individual Counseling
  • Group Counseling
  • Small Group Counseling
  • Crisis Intervention
  • Program Development
  • Discipline Strategies
  • Student Assessment
  • Behavior Management
  • Conflict Resolution

Certification

  • Georgia Educator Certificate
  • Certified School Counselor - Master of Science in Education, School Counseling
  • Youth Mental Health First Aid - Youth Mental Health Association

Timeline

School Counselor

Muscogee County School District
10.2016 - Current

Account Relations Enrollment Services Coordinator

Aflac Incorporated
03.2010 - 05.2014

Quest for Change Education Facilitator

Quest For Change
05.2009 - 06.2015

Master of Science - Education in School Counseling

Tory University

Bachelor of Science - Psychology

Troy University