Erica Harris
San Antonio,TX
Summary
Reliable and service-focused production manager with prior experience in manufacturing assembly, quality management, and materials and machinery. Committed and diligent worker who can do teamwork and produce high-quality work effectively. A competent expert with strong leadership qualities and a problem-solving mindset to lead teams for the execution of orders and on-time delivery. Leverages exceptional collaboration and cooperation to achieve personal and professional goals.
Overview
14
14
years of professional experience
1
1
Certificate
Work History
Production Assistant Manager
Cuisine Solutions
10.2023 - Current
- Provides coaching, training, and development
- Monitors and improves production processes to ensure efficiency and quality
- Handles day to day tactical issues independently
- Ensures compliance with internal practices, guidelines, and governance
- Communicates tactical plans and initiatives to effectively gain cooperation
- Provides input on staffing levels and participates in sourcing candidates
- Identifies and develops team coordinators
- Administers performance appraisals
- Communicate regularly with upper management to report on product progress and issues
- Implements plans; prepares communicates plans to achieve team goals to leaders
- Monitors and adjusts labor requirements to balance staffing levels and overtime costs
- Ensures compliance with work instructions, standards, and product specifications
- Helps create SOP, working instructions, training PowerPoints, and team development
- Collaborates with other departments to coordinate production and logistics
- Maintain inventory on excel spread sheet including pivot tables
- Oversees group of 60.
- Developed comprehensive production schedules that aligned with sales forecasts to ensure on-time deliveries and optimal inventory levels.
- Developed comprehensive production schedules that aligned with sales forecasts to ensure on-time deliveries and optimal inventory levels.
Department Lead
Visionworks
01.2023 - 10.2023
- Provide leadership training and coaching on processes and non-conformance
- Develop and assign work assignments and adjust staffing to meeting departments KPI's
- Responsible for driving results and achieving operational goals identified as 'Key Performance Indicator' (KPI)
- Support continuous improvement effort to drive department excellence and enhance the customers experience
- Identify opportunities for improvement and utilize structured problem solving techniques to create and implement solutions
- Provide input on associates talent snapshots and overall performance
- Assist with cross training, attracting, and development talent
- Implement and maintain the cleanliness of all equipment, organization of workstations and overall department
- Responsible for creating schedule and scheduling overtime
- Assemble/ Disassemble machinery for daily cleaning
- Communicates deviations from procedures and abnormalities to responsible parties
- Safely disposes of hazardous and nonhazardous waste generated during the manufacturing process.
Manager
Smoothie King
06.2021 - 01.2023
- Perform all duties of Team Member and Shift Leader, Trainer
- Manage a staff of approximately 6 to 20 Team Members
- Train new hire orientation and ongoing supplemental training
- Ensure that team members are kept busy during all shifts
- Assign, oversee, and evaluate all duties
- Lead the team in preparation, sales, and service of products
- Understand company Standard Operating Procedures and follows directions as listed
- Recommend promotion, transfer, or termination of team members based on performance
- Audit all systems and procedures for 100% accuracy and completeness
- Responsible for maintaining scheduling
- Advertise and book marketing events
- Keeping track of inventory.
Department Lead
Visionworks
02.2020 - 05.2021
- Provide leadership training and coaching on processes and non-conformance
- Develop and assign work assignments and adjust staffing to meeting departments KPI's
- Responsible for driving results and achieving operational goals identified as 'Key Performance Indicator' (KPI)
- Support continuous improvement effort to drive department excellence and enhance the customers experience
- Identify opportunities for improvement and utilize structured problem solving techniques to create and implement solutions
- Provide input on associates talent snapshots and overall performance
- Assist with cross training, attracting, and development talent
- Implement and maintain the cleanliness of all equipment, organization of workstations and overall department
- Responsible for creating schedule and scheduling overtime.
Line Leader
Bakkavor
01.2019 - 02.2020
- Management role in the operations department for a leading fresh convenience food manufacturer, supplying our customer HEB with fresh meal solutions for their end consumer
- Responsible for the efficiency, productivity and quality output of the operations department
- Responsible for the operations department, encompassing performance, staff welfare, meeting targets, ensuring all standards are met and that HEB customer service levels are maintained or exceeded
- Responsible for ensuring that team members are provided with the best possible conditions for success
- Being the main liaison with all direct and indirect service areas to ensure the smooth running of the operations department
- Responsible for the compilation and communication of all department targets and following up on target completion.
Warehouse Inventory Specialist
Amazon
11.2016 - 01.2019
- Receive and put away inventory
- Get customer orders ready and pack them up
- Load boxes into trucks for shipment
- Use scanners to read bar codes on products
- View prompts on screens and follow the direction for some tasks
- Troubleshoot problems
- Ensure product meets quality requirements
- Operate power industrial trucks (PIT) such as a forklift or pallet driver, and work at heights up to 35 feet
- Equipment training and certification are provided free of cost.
Assistant Manager
Kentwood Fun Spot
03.2013 - 09.2015
- Duties Included: Opening/Closing the rink
- Making sure all food was set for the day
- Prepping food for parties
- Cashier
- Front desk
- Answering phone
- Booking birthday parties
- Cleaning.
Line Lead
ConAgra Foods Inc
11.2010 - 08.2013
- PACKAGER: Responsible for feeding, packaging and visually inspecting bars, trays, wraps, and codes while working efficiently and following all procedures for producing quality products according to customer specifications, as well as following Safety, GMP, and quality procedures
- PMO: Responsible for monitoring, operating and troubleshooting the packaging equipment (including but not limited to wrapper, tray machine, case packer, check weighers, palletizer, etc.) while working efficiently and following all procedures for producing quality products according to customer specifications
- Follow Safety, GMP, and quality procedures
- MIXER: Responsible for assembling raw materials for a specified formula and mixing materials to a specific mixing procedure; ensuring formulas are followed according to production schedule and quality specifications; identifying and troubleshooting quality and/or process issues while working efficiently and following all procedures for producing quality products according to customer specifications, as well as following Safety, GMP, and quality procedures.
Education
Diploma -
Union High School
Grand Rapids, MI01.2010
Skills
- Continuous improvements
- OSHA Regulations Knowledge
- Safety Management
- Warehouse Management
- Inventory Control Systems
Certification
- Bartender License
- Food Handler Certification
- Pallet Jack Certification
- Forklift Certification
Timeline
Production Assistant Manager
Cuisine Solutions
10.2023 - Current
Department Lead
Visionworks
01.2023 - 10.2023
Manager
Smoothie King
06.2021 - 01.2023
Department Lead
Visionworks
02.2020 - 05.2021
Line Leader
Bakkavor
01.2019 - 02.2020
Warehouse Inventory Specialist
Amazon
11.2016 - 01.2019
Assistant Manager
Kentwood Fun Spot
03.2013 - 09.2015
Line Lead
ConAgra Foods Inc
11.2010 - 08.2013
Diploma -
Union High School
Assessments
- Manufacturing fit, Proficient, 11/01/22
- Bartending, Proficient, 03/01/22
- Cooking skills: Basic food preparation, Completed, 12/01/22
- Warehouse safety, Proficient, 03/01/22
- Workplace safety, Proficient, 04/01/22
- Work style: Reliability, Proficient, 02/01/22
Assessments
- Manufacturing fit, Proficient, 11/01/22
- Bartending, Proficient, 03/01/22
- Cooking skills: Basic food preparation, Completed, 12/01/22
- Warehouse safety, Proficient, 03/01/22
- Workplace safety, Proficient, 04/01/22
- Work style: Reliability, Proficient, 02/01/22
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