Experienced Loan Underwriter skilled in financial analysis, risk assessment, and loan processing. Demonstrates expertise in evaluating financial trends and ensuring compliance with underwriting standards. Known for strategic thinking, effective performance management, and delivering exceptional customer service.
Overview
23
23
years of professional experience
Work History
Underwriter 2
Wells Fargo SBA Lending
Roseville, CA
2021.11 - 2024.05
Analyzed company financial data including income statement, balance sheet, cash flow statement, and interim financials
Calculated ratios such as sales growth, gross margin, activity days, and liquidity ratios to identify significant changes from previous years
Used this information in the underwriting process to assess eligibility for SBA 504 or 7a loans
Mitigated and assessed financial risk
Conducted thorough inspections of credit information, CAIVRS, Duns and Bradstreet data to ensure accurate completion of underwriting process
Credit Analyst
Wells Fargo SBA Lending
Roseville, CA
2019.09 - 2021.11
Evaluated client financial information to determine creditworthiness
Applied underwriting expertise to assist with loan modifications for both material and non-material customer requests, encompassing actions such as collateral release, rate modification, deferral, and adjustments to guarantors
Performed thorough analysis of customer accounts, identifying the underlying reasons for disputes and delinquencies
Enhanced risk assessment opportunities by developing a comprehensive understanding of financial statements
Loan Service Representative
Wells Fargo SBA Lending
Roseville, CA
2017.11 - 2021.09
Addressed routine and complex customer inquiries from customers, title companies, and vendors regularly
Facilitated the smooth processing of payoffs, releases, and curtailments for SBA 504 and 7a loans
Successfully managed a project, implementing efficient updates for 1500+ loans to maintain adequate insurance coverage and avoid the necessity of force-placed insurance
Managed high volume pipeline while effectively responding to over 300 monthly emails and customer requests
Assessed loan feasibility by analyzing financial and credit statuses of applicants, considering their assets and risk
Team Leader
Wells Fargo National business banking Call center
Sacramento, CA
2013.05 - 2017.11
Optimized employee productivity by closely monitoring their performance and delivering constructive coaching
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth
Identified and corrected performance and personnel issues to reduce impact to business operations
Planned and managed resources to consistently meet production, quality and cost goals
Developed problem-solving and conflict resolution strategies for team members
Exhibited professionalism and strong communication abilities while managing difficult phone conversations
High Value Consumer & Business Phone Banker
Wells Fargo NBBC Phone Bank
Sacramento, CA
2001.05 - 2011.11
Researched complex issues related to customer accounts in order to provide solutions quickly and accurately
Delivered exceptional customer service to a high volume of clients
Implemented performance, quality and efficiency measures to achieve aggressive production goals
Explained various banking products such as credit cards, loans, mortgages and investments to potential customers.
Education
Associate of Applied Science Business Administration With Emphasis in -
Heald College - Central Administrative Office
Rancho Cordova, CA
Skills
Financial Risk Management
Credit Risk Assessment
Financial statement analysis
Loan Document Management
Data Analysis
Loan Processing
Problem Solving
Credit Analysis
Timeline
Underwriter 2
Wells Fargo SBA Lending
2021.11 - 2024.05
Credit Analyst
Wells Fargo SBA Lending
2019.09 - 2021.11
Loan Service Representative
Wells Fargo SBA Lending
2017.11 - 2021.09
Team Leader
Wells Fargo National business banking Call center
2013.05 - 2017.11
High Value Consumer & Business Phone Banker
Wells Fargo NBBC Phone Bank
2001.05 - 2011.11
Associate of Applied Science Business Administration With Emphasis in -
Heald College - Central Administrative Office
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