Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Erica Haynes

Tallassee,AL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

X-Ray Technician

American Family Care
08.2021 - Current
  • Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
  • Maintained examination rooms and restocked medical and radiologic supplies.
  • Developed and processed radiologic film to aid in diagnostics and patient monitoring with high-quality imagery.

Lab Technician

American Family Care
08.2021 - Current
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Maintained documentation on tests performed in lab.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Specific Experience: Swabs (Covid, Flu, Strep, and aerobic cultures), blood draws for send off labs and in-house testing (H Pylori & Mono), urine analysis and cultures.

Medical Assistant

American Family Care
08.2021 - Current
  • Obtained client medical history, medication information, symptoms, and allergies on 50 or more patients daily.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Specific Experience: proper triage/ vitals, injections, administering vaccines and oral medications, EKG, ear irrigations, ortho care, would care and treatment

Medical Receptionist

American Family Care
08.2021 - Current
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Transcribed phone messages and relayed to appropriate personnel.

Claims Service Specialist

Allstate Insurance Co
02.2018 - 07.2021
  • Worked productively in fast-moving work environment to process large volumes of claims.
  • Analyzed and addressed escalated claims to resolve issues quickly.
  • Collaborated with internal departments and external vendors to achieve fast resolution of claims.
  • Followed up with customers on unresolved issues.

Education

Some College (No Degree) - General Study

Jefferson State Community College
Birmingham, AL

Some College (No Degree) - Psychology

Southern New Hampshire University
Hooksett, NH

High School Diploma -

Calera High School
Calera, AL
05.2011

Skills

  • Communication (written and verbal)
  • Organization
  • Customer Service
  • Leadership & Management
  • Computer skills
  • Problem solving
  • Ability to adapt
  • Ambitious

Accomplishments

U.S Army National Guard

August 03, 2011 - current

CBRNE soldier

Certification

HAZMAAT (Awareness & Op with Technician training)

CPR (adult and child)

AED


Timeline

X-Ray Technician

American Family Care
08.2021 - Current

Lab Technician

American Family Care
08.2021 - Current

Medical Assistant

American Family Care
08.2021 - Current

Medical Receptionist

American Family Care
08.2021 - Current

Claims Service Specialist

Allstate Insurance Co
02.2018 - 07.2021

Some College (No Degree) - General Study

Jefferson State Community College

Some College (No Degree) - Psychology

Southern New Hampshire University

High School Diploma -

Calera High School

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Erica Haynes