Erica Hendricks
Saint Paul,MN
Summary
Dedicated cleaning team member with extensive experience in maintaining pristine interior and exterior spaces. Proven ability to efficiently manage cleaning needs across diverse building areas while working independently. Expertise in operating specialized equipment, handling cleaning chemicals safely, and ensuring timely restocking of supplies. Committed to upholding high standards of cleanliness and contributing to a welcoming environment.
Overview
9
9
years of professional experience
Work History
Groundskeeper/Cleaner
Choice Managment
Twin cities, Mn
01.2023 - Current
- Maintained landscaping by mowing, trimming, and edging grass around facilities.
- Operated lawn care equipment including mowers, trimmers, and blowers safely.
- Conducted daily litter removal across grounds to maintain a clean environment.
- Enforced grounds policies and regulations.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
Hotel Manager
Highway Motel
Saint Paul , Mn
10.2019 - 12.2022
- Managed daily operations of the motel to ensure smooth guest experiences.
- Resolved guest complaints promptly to enhance customer satisfaction.
- Assigned duties and monitored performance of all employees in the hotel.
Front Desk Receptionist
Palace inn
Inver Grove Heights, MN
03.2016 - 10.2019
- Greeted guests upon arrival and ensured smooth check-in processes.
- Managed phone calls, responding promptly to inquiries.
- Handled guest complaints with professionalism.
- Handled payment processing and provided customers with receipts.
Education
St. Francis High School
Saint Francis, MNSkills
- Lawn and grounds maintenance
- Grounds maintenance
- Operating mowers and tractors
- Dedicated work ethic
- Flexible schedule
- Cleaning and sanitizing
- Sweeping and mopping
- Time management
- Interior and exterior cleaning
- Attention to detail
- Physical stamina
- Multitasking and organization
Affiliations
- Member, Alumni Association
Accomplishments
- Employee Recognition Award 2018
Timeline
Groundskeeper/Cleaner
Choice Managment
01.2023 - Current
Hotel Manager
Highway Motel
10.2019 - 12.2022
Front Desk Receptionist
Palace inn
03.2016 - 10.2019
St. Francis High School