Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erica Hernandez

Humble,TX

Summary

To obtain Medical Assistant position where I can utilize my educational knowledge, training and experience to assist in providing excellent patient care and customer satisfaction for the organization. SUMMARY OF QUALIFICATIONS: Bilingual- Spanish/English Able to thrive and work in a fast-paced environment, in pressure situations Ability to multitask and prioritize assignments efficiently and effectively. Excellent reputation as a team player with a passion for helping others Reliable worker with the ability to quickly adapt and learn new concepts and skills Medical Assistant/Customer Service Professional, able to collaborate with others to provide quality service. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Virtual Medical Assistant

Coalalife
04.2023 - Current
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.

Receptionist

Millennium Family Practice
08.2020 - 02.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.

Administrative Assistant

Gus Flooring Service
05.2019 - 08.2020
  • Answer and direct incoming telephone calls; assist in the preparation and execution of office mailings, and receive and distribute incoming mail and packages
  • Assist in minor accounting duties by recording and payment of client/vendor invoices
  • Develop and maintain electronic records and reports as necessary
  • Reconcile vendor statements to company records
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Medical Assistant Externship

Millennium Family Practice
06.2020 - 07.2020
  • Record vital signs, obtain chief complaints and medication history
  • Greeted patients and prepared for doctor’s visit, organized medication room
  • Assisted with telemedicine visits by calling patients and completing appointments via Zoom/
  • Facetime, Zoom, and Vonage
  • Maintained clean and safe clinic environment to prevent injuries.

Sales Associate

AGACI, Retail Clothing
03.2018 - 09.2018
  • Interacted with and assisted customers on the sales floor
  • Strived to meet or exceed all sales and operational goals as established by the store management team
  • Assisted with product placement as needed and maintained a neat and inviting selling area
  • Cross-trained to serve as a cashier when requested by management.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Associates Degree - Health science

Remington College
Houston, TX.
2021

Medical Assistant

Remington College
Houston, TX
2020

Humble High School
Houston, TX
2019

Skills

  • Proficient with computers; Medical terminology and laboratory equipment experience
  • Trained to take vital sign and manage centrifuge, microscopes, injections, specimen collections
  • Phlebotomy, catheterization, CCUA, modalities, patient charting, EKG and vision screening
  • Customer Service
  • Direct Patient Care

Certification

Certified: CPR, OSHA, BLS and HIPPA

Timeline

Virtual Medical Assistant

Coalalife
04.2023 - Current

Receptionist

Millennium Family Practice
08.2020 - 02.2023

Medical Assistant Externship

Millennium Family Practice
06.2020 - 07.2020

Administrative Assistant

Gus Flooring Service
05.2019 - 08.2020

Sales Associate

AGACI, Retail Clothing
03.2018 - 09.2018

Associates Degree - Health science

Remington College

Medical Assistant

Remington College

Humble High School

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Erica Hernandez