ERICA HERNANDEZ
Fresno,California
Summary
I will be a Great Asset to your Company. I Know How to strive for more and work my way up. I'm fluent in both english and spanish, I'm also a very hands on and fast learner, I love helping others as well. I always put other people before myself. I also am a great multi tasker and do multiple things at once and fully accomplish everything I do. I set very high standards for my work ethic and im great with costumer service also!!. Results-driven Mental Health Specialist offering expertise in mental health and behavioral issues, demonstrated over 9 years of industry experience. Challenges clients to work toward healing and self-sufficiency while emphasizing personal strengths and milestones. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Mental Health Specialist
Valley Health Team Inc
4711 W Ashlan Ave Fresno Ca 93722
12.2016 - Current
- Provided clients with recommendations to community resources.
- Documented client progress in confidential files.
- Performed client assessments and developed treatment plans.
- Developed strong relationships with community partners, enhancing access to additional resources and support services for patients.
- Led psychoeducational workshops for families to increase understanding of mental health disorders and improve coping strategies.
- Communicated with clients to develop social and psychiatric observations.
- Maintained detailed records of clinical interventions, progress notes, treatment plans, and other documentation required for regulatory compliance.
- Implemented evidence-based practices to ensure the highest quality of care for all clients served.
- Trained new staff members on facility policies, procedures, best practices in mental health care delivery, ensuring consistent service standards across the team.
- Developed rapport with diverse patient populations, fostering trust and open communication during therapy sessions.
- Served as a liaison between patients, caregivers, and other healthcare providers to promote effective communication and coordinated care.
- Monitored patients and assessed suicide risks.
- Collaborated with other healthcare professionals to develop comprehensive care plans.
- Provided compassionate support during times of crisis or acute distress while maintaining professional boundaries and ethical standards.
- Evaluated patients and implemented comprehensive treatment plans to enhance mental health.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
translator, costumer service rep.
tara tarasen
clovis, ca
10.2011 - 02.2014
- My job titles consisted of, i would translate legally documents from english to spanish
- I would also handle large amounts of money, i wouuld handle immigration cases such as, Family petitions, Spouse Petitions, Citizenships
- I also did computer work.
Education
High School Diploma -
hoover high school
fresno, ca01.2009
Skills
- Expertise in invoice and payment transactions
- Fixed assets reporting familiarity
- Accounts payable specialist
- Account reconciliation
- PeopleSoft expert
- Invoice coding familiarity
- Accounting procedures consultant
- Confidential records
- Case Documentation
- Crisis Intervention
- Treatment Planning
- Empathy Development
Timeline
Mental Health Specialist
Valley Health Team Inc
12.2016 - Current
translator, costumer service rep.
tara tarasen
10.2011 - 02.2014
High School Diploma -
hoover high school