Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Erica Hernandez

Manchester,NH

Summary

Dynamic and results-driven Delivery Truck Driver with FedEx Ground, skilled in DOT compliance and vehicle maintenance. Proven track record of enhancing customer satisfaction through exceptional communication and timely deliveries. Achieved zero accidents while managing detailed paperwork and optimizing routes, demonstrating a commitment to safety and efficiency in all operations.

Professional driver focused on punctual and safe deliveries, ensuring goods reach their destinations efficiently. Known for reliability and adaptability in dynamic environments, contributing to team success. Strong in route planning and vehicle upkeep, offering dependable service with positive attitude.

People-oriented Delivery Truck Driver with commitment to local community and businesses. Knowledgeable in modern delivery technologies and strong customer service skills. Proven record of expanding product placement by establishing exceptional relationships with store managers.

Knowledgeable [Desired Position] with solid track record in efficiently delivering goods and ensuring timely schedules. Proven ability to navigate routes effectively, contributing to consistent on-time deliveries. Demonstrated expertise in vehicle maintenance and customer communication.

Clean-cut, approachable Delivery Truck Driver with experience in perishable products delivery and food stocking. Strong and capable product mover committed to excellent customer service and local geographic understanding.

Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Delivery Truck Driver

FedEx:Ground
11.2024 - Current
  • Organized delivery paperwork including invoices, manifests, and proof of delivery documents for accurate record keeping.
  • Conducted pre-and post-trip vehicle inspections to identify maintenance needs or potential hazards for safe operation on the road.
  • Provided exceptional customer service through clear communication, professionalism, and courtesy at each delivery stop.
  • Supported warehouse operations by assisting in loading and unloading trucks, organizing inventory, and maintaining a clean and safe work environment.
  • Completed detailed trip logs documenting mileage, hours worked, fuel consumption, and any incidents encountered during deliveries.
  • Handled fragile items with care, ensuring minimal product damage during transportation and delivery.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.
  • Operated with safety and skill to avoid accidents and delays.
  • Operated equipment such as hand trucks and carts to efficiently load and unload vehicles, consistently maintaining tight timetables.
  • Delivered packages on time while developing new routes with concern for both safety and weather.
  • Delivered packages from distribution center to residential areas using self-developed routes.
  • Utilized GPS technology to accurately navigate routes, minimizing delays due to traffic or road closures.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Fostered positive working relationships with regular customers.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Protected people and equipment from hazardous materials by using correct procedures.

Assembler (Floater)

Tecomet
04.2022 - 05.2024
  • Increased production efficiency by assembling components quickly and accurately.
  • Enhanced workplace safety by maintaining a clean and organized work area at all times.
  • Maintained high-quality standards with thorough inspections of assembled parts.
  • Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
  • Collaborated effectively with team members to meet production targets consistently.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Reduced assembly errors by following detailed instructions and blueprints for each project.
  • Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.
  • Established strong relationships with supervisors and managers through consistent communication regarding progress updates, concerns, or areas for potential improvement.
  • Reduced material waste, carefully following assembly instructions and protocols.
  • Streamlined assembly process, significantly reducing time to market for new products.
  • Maintained clean and safe work environment, adhering to health and safety protocols.
  • Assembled parts correctly according to specifications, reducing quality issues.
  • Completed tasks on time to meet quality and safety standards.
  • Assembled production parts with high degree of accuracy and precision using hand and power tools.
  • Recognized and reported defective material and equipment to shift supervisor.
  • Utilized blueprints, schematics and diagrams to accurately complete tasks.
  • Collaborated with team members to promptly complete tasks and maintain consistent workflows.

Line Cook

B's Tacos
04.2021 - 03.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Plated and presented all dishes to match established restaurant standards.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
  • Grilled meats and seafood to customer specifications.
  • Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
  • Coordinated with front-of-house staff to ensure timely delivery of orders, enhancing customer satisfaction.
  • Collaborated with chef to develop new menu items, leading to increased diner interest and sales.
  • Fostered culture of continuous improvement, encouraging feedback and implementing suggestions for better kitchen operations.
  • Enhanced kitchen efficiency by maintaining clean and organized workstation.

Assembler (final)

Lindt And SprungliIncstratham
06.2016 - 01.2021
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
  • Organized workstations to maximize productivity, reduce distractions and meet deadlines.
  • Collaborated with team members to improve production processes and maintain quality standards.
  • Followed outlined specifications to implement assembly plans.
  • Consistently met or exceeded daily production quotas while maintaining exceptional quality standards in all completed assemblies.
  • Contributed to a positive work environment by offering assistance when needed and maintaining open communication with colleagues.
  • Ensured timely order fulfillment with efficient prioritization of tasks for various projects simultaneously.
  • Achieved significant reduction in assembly errors by implementing rigorous quality control checks.
  • Streamlined assembly processes, leading to increased productivity.
  • Gained expertise in operating multiple types of tools and machinery essential for efficient assembly processes, resulting in increased versatility within the role.
  • Inspected completed products to encourage quality and adherence to company standards.
  • Followed safety protocols to maintain safe working environment.
  • Enhanced team collaboration by coordinating assembly tasks and schedules effectively.
  • Troubleshot and resolved mechanical issues that occurred during assembly.
  • Documented all in-process and out-of-process assembly activities.
  • Enhanced workplace safety by maintaining a clean and organized work area at all times.
  • Maintained high-quality standards with thorough inspections of assembled parts.
  • Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
  • Reduced assembly errors by following detailed instructions and blueprints for each project.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Collaborated effectively with team members to meet production targets consistently.

Machine Operator

Andover Healthcare
02.2012 - 12.2015
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
  • Improved product quality with thorough inspection and adjustment of machine settings.
  • Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
  • Achieved significant reduction in setup times by developing quicker changeover procedures.
  • Enhanced safety compliance, rigorously following all OSHA guidelines and conducting regular safety audits.
  • Resolved technical issues swiftly, minimizing downtime and maintaining production schedules.
  • Achieved record-breaking production levels, meticulously orchestrating machine schedules and workflows.
  • Elevated team morale and productivity by leading by example and providing support where needed.
  • Ensured high-quality output, rigorously inspecting products to meet quality standards.
  • Reduced material waste by implementing precise cutting techniques and careful monitoring of machinery.
  • Quickly shut down equipment in emergency situations following protocols.
  • Placed orders for materials and equipment with vendors.

Education

Child Development,First Aid, Care Course -

Polk Community College
Winter Haven, FL
09-2007

Skills

  • DOT compliance
  • Communication and interpersonal skills
  • Vehicle maintenance
  • Paperwork management

Accomplishments

  • Maintained consistent and on-time delivery record with [Number]% of all orders arriving on time or ahead of schedule.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] through effectively helping with [Task].

Certification

  • [Area of certification] Training - [Timeframe]

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Delivery Truck Driver

FedEx:Ground
11.2024 - Current

Assembler (Floater)

Tecomet
04.2022 - 05.2024

Line Cook

B's Tacos
04.2021 - 03.2022

Assembler (final)

Lindt And SprungliIncstratham
06.2016 - 01.2021

Machine Operator

Andover Healthcare
02.2012 - 12.2015

Child Development,First Aid, Care Course -

Polk Community College