Erica Herrera
Corpus Christi,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Attentive Direct Support Professional 3, passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills. Well-rounded Personal Care Aide with 15 years assisting clients with various daily living needs at home. Talented at offering attentive care to patients by managing health needs, helping with personal grooming, carrying out light housekeeping and daily tasks. Expert communicator when supporting patients' needs, documenting information and interacting with supervisors. Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Active Treatment Coordinator\ DSP 3
Corpus Christi State Supported Living Center
03.2023 - Current
- Maintained clean, safe, and well-organized patient environment.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Assisted disabled clients to support independence and well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Developed rapport to create safe and trusting environment for care.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
Active Treatment Coordinator\ DSP 2
Corpus Christi State Supported Living Center
04.2020 - 03.2023
- Maintained clean, safe, and well-organized patient environment.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Assisted disabled clients to support independence and well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Developed rapport to create safe and trusting environment for care.
- Supervised daily activities and provided assistance to staff.
- Led patient or group recreational activities for enhanced patient outcomes.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
Rehab Therapy Technician 2
Corpus Christi State Supported Living Center
02.2017 - 04.2020
- Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
- Assisted with reception duties like scheduling patients and completing follow up calls.
- Prepared patients to meet with physical therapists.
- Increased physician and patient customer satisfaction by recognizing and acting to meet various needs.
- Executed interventions of modalities or exercise as directed by therapist or assistant.
- Issued individualized home exercise programs to patients and verified comprehension of instructions before discharge.
- Inventoried supplies and ordered more for office and patient rooms.
- Treated clients and families with respect and dignity.
- Charted on each patient daily.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Participated in patient education, helping to reinforce concepts and treatment plans.
- Provided therapeutic activities to assist with patient development.
- Assessed patient progress and reported changes to supervising physician.
Direct Support Professional 3
Corpus Christi State Supported Living Center
05.2013 - 02.2017
- Maintained clean, safe, and well-organized patient environment.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Assisted disabled clients to support independence and well-being.
- Educated clients and family members on relevant topics to support independent living.
- Supervised daily activities and provided assistance to staff.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Liaised with key accounts to deliver targeted administrative household support.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Maintained entire family's schedule and organized events.
Direct Support Professional 1
Corpus Christi State Supported Living Center
05.2008 - 05.2013
- Maintained clean, safe, and well-organized patient environment.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Assisted disabled clients to support independence and well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored progress and documented patient health status changes to keep care team updated.
- Developed rapport to create safe and trusting environment for care.
- Supervised daily activities and provided assistance to staff.
- Educated clients and family members on relevant topics to support independent living.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Transported clients to and from medical appointments with safety and efficiency.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Maintained strong connections within caregiver community to gain continuous knowledge.
Education
High School Diploma -
W.B. Ray High School
Corpus Christi05.2006
Skills
- Grocery Shopping
- Compassionate Client Care
- Knowledge of State Regulations
- Independent Living
- Vital Signs Management
- Mobility Support
- Clinical Quality Program Standards
- Quality Program Protocols
- Collecting Medical Specimens
- Patient Restraint
- First Aid and Safety
- Developmental Disabilities
- Case Management
- Specimen Collection
- Emergency Situations
- Injury Support
- Care Plan Assessment
- Behavior Redirection
- Patient Care
- Safety Behaviors
- Crisis Management
- EMR Systems
- Infection Control Procedures
- Patient Assessments
- Household Chores
- Charting and Documentation
- Medical Office Administration
- Community Integration Support
- Dietary Needs
- Medical Records Management
- Health and Safety Requirements
- Client Requirements
- Developing Client Trust
- Client Support
- Diet and Nutrition
- Report Generation
- Emotional and Social Support
- Community Activities
- Therapeutic Instruction
- Clean Living Spaces
- Activation Support
- Residential Support
- First Aid Certification
- Deliver Exceptional Care
- Communication Assistance
Certification
- Certified CPR, Ukeru, and SUR
Timeline
Active Treatment Coordinator\ DSP 3
Corpus Christi State Supported Living Center
03.2023 - Current
Active Treatment Coordinator\ DSP 2
Corpus Christi State Supported Living Center
04.2020 - 03.2023
Rehab Therapy Technician 2
Corpus Christi State Supported Living Center
02.2017 - 04.2020
Direct Support Professional 3
Corpus Christi State Supported Living Center
05.2013 - 02.2017
Direct Support Professional 1
Corpus Christi State Supported Living Center
05.2008 - 05.2013
High School Diploma -
W.B. Ray High School
- Certified CPR, Ukeru, and SUR
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