Summary
Overview
Work History
Education
Skills
Timeline
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Erica Herring

Warrensville Heights,OH

Summary

A goal-oriented individual with vast experience in working with people, numbers, and data via community outreach, researching, customer service, and administrative area; focused on meeting and exceeding the overall goals and objectives of the organization. Purpose is to contribute developed skills, to a challenging position with a progressive organization and to implement processes and procedures that increase the department’s effectiveness while promoting safety.

Overview

24
24
years of professional experience

Work History

Record Researcher

Asurint
07.2016 - Current
  • Maintained detailed records of experimental procedures, observations, and results for accurate reporting and replication purposes.
  • Enhanced case management efficiency through diligent tracking and organization of legal documents.
  • Safeguarded the integrity of court records by vigilantly monitoring access to confidential information.
  • Optimized internal workflows within the office through regular evaluation of current practices and introducing necessary improvements where required.
  • Enhanced efficiency during high-volume periods by effectively managing workload distribution among support staff, ensuring uninterrupted service delivery.
  • Maintained court dockets and updated disposition of cases after court hearings and trials.
  • Answered telephone calls, took messages and transferred calls to appropriate colleagues.
  • Reviewed court documents to process orders.

Community Health Worker

Ohio Guidestone
05.2014 - 07.2016
  • Improved community health by conducting assessments, identifying needs, and developing intervention plans.
  • Enhanced patient outcomes by providing education on disease prevention and healthy lifestyle choices.
  • Promoted access to healthcare services for underprivileged populations through community outreach efforts.
  • Reduced hospital readmissions by collaborating with multidisciplinary teams to provide comprehensive care plans for patients.
  • Increased awareness of available resources by organizing and participating in community health fairs and events.
  • Strengthened relationships with local organizations, fostering partnerships to address pressing community health issues.
  • Implemented evidence-based practices in health promotion activities, leading to improved overall community wellness.

Administrative Assistant

Management Recruiters International
03.2000 - 03.2014
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Education

Associate of Arts - Criminal Justice

University of Phoenix
Tempe, AZ
07.2013

Skills

  • Documentation and Reporting
  • Data Synthesis
  • Intelligence Gathering
  • Attention to Detail
  • Progress Tracking
  • Critical Thinking
  • MS Office
  • Resource Management

Timeline

Record Researcher

Asurint
07.2016 - Current

Community Health Worker

Ohio Guidestone
05.2014 - 07.2016

Administrative Assistant

Management Recruiters International
03.2000 - 03.2014

Associate of Arts - Criminal Justice

University of Phoenix

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Erica Herring