Erica Hicks
Germanton,NA
Summary
Experienced with patient care management, delivering compassionate and efficient nursing services. Utilizes critical thinking skills to make informed decisions in fast-paced environments. Track record of effective communication and collaboration with healthcare teams.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Skilled Staff Nurse
Arbor Acres
Winston-Salem, NC
08.2025 - Current
- Oversaw CNA care operations to maintain optimal patient well-being and satisfaction.
- Administered medications via oral, IV, and intramuscular injections and monitored responses as prescribed by healthcare providers.
- Maintained accurate patient records using electronic health record
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
- Oversaw care management for 30 residents, ensuring high-quality support and well-being.
Customer Lead-Online Order Shopper
Food Lion, Delhaize
Walnut Cove, NC
06.2021 - 05.2025
- Maintained proper handling of products to maintain safety standards
- Trained new staff on store policies and customer service protocols.
- Demonstrated speed and accuracy in order item selection.
Education
Nursing
Forsyth Technical Community College
Winston-Salem, NC07-2025
Skills
- Patient education
- Patient safety
- Medication administration
- G-Tube and Catheter management
- End of life and palliative support
- Respiratory monitoring and distress response
- Patient assessment and documentation
- Time management
- Dementia and alzheimer’s care
- Hospice care
Certification
- Licensed Practical Nurse
- BLS CPR
Timeline
Skilled Staff Nurse
Arbor Acres
08.2025 - Current
Customer Lead-Online Order Shopper
Food Lion, Delhaize
06.2021 - 05.2025
Nursing
Forsyth Technical Community College