Overview
Work History
Education
Skills
Timeline
Generic

Erica Hines

Houston,Texas

Overview

16
16
years of professional experience

Work History

Marketing Community Liaison

Exalting Hospice and Palliative Care
01.2024 - Current
  • Build community relationships with medical facilities
  • Social media marketing our services
  • Provide knowledge regarding hospice care to patients and families
  • Obtain information and patients demographics upon admission
  • Receive hospice referrals from facilities
  • Plan marketing networking events with medical facilities

In Plant Service Center Supervisor

Total Safety
Houston, USA
01.2022 - 01.2024
  • Responsible for all billing within the Houston area
  • Create purchase orders
  • Consistently communicated with vendors to ensure supply availability
  • Work closely with supporting teams for solutions
  • Ensure all orders were completed before billing and prepared and provided data on purchases for Administrative and Accounting departments

Safety Attendant

Total Safety
Houston, USA
12.2020 - 01.2022
  • Ensure safety of staff (approx
  • 250) within assigned refinery
  • Responsible for fire watch for 10 working stations
  • Sniff test on all active work areas
  • Keep an eye on each hole assigned to staff

Driver/Dispatcher

TIRR Memorial Hermann Hospital
Houston, USA
08.2015 - 01.2019
  • Dispatched drivers and schedule appointments for patients
  • Input all vehicle information for Greater Houston and surrounding areas
  • Schedule daily orders for vehicles
  • Remain the point of contact for all inbound calls, and route calls as needed
  • Up to date record keeping for internal staff including scheduling
  • Coordinate office activities, lunches, meetings, travel and help prepare for high level presentations
  • Work alongside HR to prepare payroll

Diet Clerk

TIRR Memorial Hermann Hospital
Houston, USA
08.2012 - 08.2015
  • Responsible for inputting patient nutrition information for all patients (approx
  • 100-300)
  • Office coordination and administration
  • Preparing dietary information for use by kitchen personnel in preparation of foods for hospital patients: Quality Control to ensure each patient receives correct order
  • Examines diet orders and menus received from hospital units, tally portions and food of general and soft diets

Ays Agent

Marriott International, Inc.
Houston, USA
06.2008 - 11.2010
  • Manage Front Desk
  • Office coordination and administration including scheduling, and data entry
  • Operate telephone switchboard station in order manage inbound calls
  • Process guest requests for wake-up calls, screening calls, and all hospitality related requests

Education

Degree - Business administration

University of Houston
10.2024

High School Diploma -

Jasper High School
01.2006

Skills

  • Active listening
  • Adaptability
  • Problem Solving
  • Accountability
  • Attentiveness
  • Filing
  • Administrative Experience
  • Data Entry
  • Dispatching
  • Bookkeeping
  • Clerical Experience
  • Payroll
  • Accounts Receivable
  • Accounting
  • Office Management
  • Event Planning
  • Accounts Payable
  • Microsoft Office Suite

Timeline

Marketing Community Liaison

Exalting Hospice and Palliative Care
01.2024 - Current

In Plant Service Center Supervisor

Total Safety
01.2022 - 01.2024

Safety Attendant

Total Safety
12.2020 - 01.2022

Driver/Dispatcher

TIRR Memorial Hermann Hospital
08.2015 - 01.2019

Diet Clerk

TIRR Memorial Hermann Hospital
08.2012 - 08.2015

Ays Agent

Marriott International, Inc.
06.2008 - 11.2010

Degree - Business administration

University of Houston

High School Diploma -

Jasper High School

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Erica Hines