Summary
Overview
Work History
Education
Skills
Timeline
Generic

ERICA HODGES

Overland Park,KS

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Stay at Home Mom

Home
09.2018 - Current


  • Keeping the family's schedule running smoothly, planning meals, Dr. appointments, helping at the kids' and schools.
  • Self-motivated, with a strong sense of personal responsibility.
  • Ability to be flexible and multi task.

Front Desk Coordinator

Lasik Plus
03.2017 - 09.2018


  • Collaborated with surgical team members to coordinate surgery schedules, resulting in timely procedures.
  • Facilitated smooth clinic operations through successful coordination of resources, staff schedules, and patient flow.
  • Contributed to a positive work environment by collaborating effectively with co-workers and maintaining a professional demeanor.
  • Minimized cancellations or rescheduling issues by proactively confirming appointments with patients via phone or email reminders.

Pharmacy Technician

Stark Pharmacy
10.2015 - 03.2017
  • As a pharmacy technician in a compounding pharmacy I had several roles
  • I worked in the lab compounding prescriptions, which includes; weighing out drugs and hormones, mixing and preparing prescriptions and labeling the final product
  • I also worked at the front counter, helping patients at the register, on the phone and directing them to a pharmacist with questions
  • Worked effectively in fast-paced environments.

Sales Assistant

VALIC
07.2013 - 10.2015
  • As a Sales Assistant, I assisted 3 financial advisors
  • I made phone calls to their clients to set up appointments and answer questions
  • I managed their calendars as well as double checking, faxing and mailing paperwork
  • On occasion I’d coordinate corporate events.

Sales Associate

Beauty Express
09.2011 - 01.2014
  • I worked several different positions while with this company
  • I started as an esthetician there, providing a variety of facial services and waxing
  • As well as talking to clients about their at home skin care regimen
  • I started helping out at the front desk and retail area as well as a beauty advisor
  • As a Beauty Advisor I helped customers with their shopping and any questions they had about products and services
  • I answered the phones to schedule appointments for stylists, as well as conducting inventory, opening or closing the store and keeping up with current corporate promotions
  • I also managed the store for a short period when they were in between managers.

Education

Pharmacy Technician Program -

Johnson County Community College
Overland Park, KS
12.2015

750 hours -

Academy of Aesthetic Arts
Shawnee, KS
02.2007

High School Diploma -

Shawnee Mission South High School
Overland Park, KS
05.2006

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Flexible and Adaptable

Timeline

Stay at Home Mom

Home
09.2018 - Current

Front Desk Coordinator

Lasik Plus
03.2017 - 09.2018

Pharmacy Technician

Stark Pharmacy
10.2015 - 03.2017

Sales Assistant

VALIC
07.2013 - 10.2015

Sales Associate

Beauty Express
09.2011 - 01.2014

Pharmacy Technician Program -

Johnson County Community College

750 hours -

Academy of Aesthetic Arts

High School Diploma -

Shawnee Mission South High School
ERICA HODGES