Erica Hong
Honolulu,USA
Summary
Detail-oriented financial analyst with expertise in financial planning and executive administration. Skilled in budgeting, forecasting, and variance analysis to drive strategic decision-making. Experienced in developing financial reports and analyzing KPIs, while enhancing workflows and providing comprehensive executive support.
Overview
16
16
years of professional experience
Work History
Financial Planning & Analysis Officer
Central Pacific Bank
Honolulu, HI
06.2025 - Current
- Analyze actual-to-budget variances exceeding ±$10K, research underlying drivers, and partner with Division Managers to review results and corrective actions through monthly financial review meetings.
- Collaborate with cross-functional business partners to develop and implement the annual operating budget, aligning divisional plans with bank-wide financial targets and strategic objectives.
- Developed and delivered financial performance reports and presentations for managers and executive leadership, emphasizing key insights, risks, and opportunities.
- Prepared financial reporting, pro forma analysis, and executive presentations for Wealth Management, Retail Markets, and Facilities & Community Impact divisions, enabling leadership to evaluate financial performance and strategic initiatives effectively.
- Supported monthly general ledger close process by partnering with Controllers to review preliminary general ledger entries and ensure financial accuracy for assigned business units.
- Partner with multiple departments to collect contracts, vendor proposals, and operational data used in financial models and forecasts supporting enterprise planning.
Senior Financial Planning Analyst
Central Pacific Bank
Honolulu, HI
04.2022 - 06.2025
- Develop financial proformas for projects or business case requests for approval.
- Developed actual vs. budget reports with variances of +/-$10K for 4 divisions, facilitating monthly reviews with Managers.
- Perform historical financial trend analyses to determine increasing or declining performance of business units.
- Created ad-hoc financial reports that informed strategic decisions, contributing to expense reduction initiatives.
- Creates, imports, and validates datasets (around 300K) monthly into financial planning and reporting database.
- Maintains the structure and organization of $5B bank financial planning and reporting database.
- Exercised judgement and leveraged resources to effectively resolve common work issues.
Financial Planning Analyst
Central Pacific Bank
Honolulu, HI
08.2018 - 04.2022
- Processed financial data and prepared 7 monthly and 1 quarterly financial reports for management, aiding in informed decision-making.
- Researched budget variances +/-$10K on a quarterly basis and performed root-cause analyses for variances across different income and expense streams.
- Created, imported, and validated monthly datasets of approximately 300K records for financial planning and reporting database, ensuring data accuracy and accessibility.
- Structured database for $5B bank to facilitate seamless financial planning and reporting processes.
- Assisted with re-forecasting and implementing the budget for the second half of 2020.
- Developed ad-hoc financial reports based on management requests to facilitate strategic decision-making, including expense reduction initiatives.
- Assisted with implementation of new financial database system that helped reduce report generation times of manual reports on average by 50%.
- Exercised judgment to address and resolve common work issues using available resources effectively.
Executive Assistant
Central Pacific Bank
Honolulu, HI
11.2017 - 08.2018
- Coordinated CFO & Chairman of the Board’s schedules, booking up to 12 meetings daily and organizing travel arrangements to ensure efficient use of time.
- Managed daily office operations and organized planning committees for Executive events, enhancing event execution and support.
- Resolved daily administrative challenges by analyzing issues and implementing effective solutions.
- Accurately recorded meeting discussions, memos, and phone messages and maintained filing system for historical reference.
- Maintained the Investor Relations website by posting quarterly earnings reports and filing public company forms in accordance to SEC, NYSE, DCCA, FRB standards.
Billing Specialist
TLH Project Management, LLC
Honolulu, HI
02.2015 - 11.2017
- Created and distributed 40+ invoices monthly to ensure timely client billing.
- Performed daily accounting transactions to verify, compute, post, and record accounts receivable and payable data, maintaining accurate financial records.
- Identified billing discrepancies and adjusted invoices, resolving client inquiries effectively.
Administrative Assistant
The Shidler Group
Honolulu, HI
06.2012 - 11.2014
- Coordinated events for over 80 commercial tenants, enhancing engagement through targeted promotional items.
- Scheduled and coordinated tenant and vendor appointments for General Manager.
- Obtained vendor certificates of insurance and drafted Limited Scope and Service Agreement contracts, ensuring compliance and operational continuity.
- Resolved customer complaints and disputes by efficiently dispatching work orders to maintenance, security, and janitorial staff, improving tenant satisfaction.
Property Manager
Pinnacle Management Group LLC
Honolulu, HI
02.2012 - 06.2012
- Managed client accounts for 10 residential properties, executing rental contracts to optimize revenue for company and owners.
- Resolved tenant complaints by coordinating repairs and facilitating dispute resolution to enhance tenant satisfaction.
- Updated over 30 rental listing advertisements on company website to ensure accurate and appealing property information.
Executive Assistant
Pinnacle Management Group LLC
Honolulu, HI
08.2011 - 02.2012
- Managed company website and updated over 30 rental listing advertisements to enhance visibility and attract potential tenants.
- Updated and maintained tenant database, contracts, and files for over 30 residential properties to ensure accurate record-keeping.
- Filtered phone calls for tenant complaints, disputes, and inquiries, relaying messages to Manager for timely follow-up.
Client Services and Marketing Coordinator
Sterling & Tucker LLP
Honolulu, HI
02.2010 - 04.2011
- Supported Marketing Manager in executing monthly local and neighbor island seminars by designing newsletters, flyers, and seminar ads to enhance event visibility.
- Facilitated daily client and vendor meetings for attorneys and Marketing Manager, ensuring effective communication and collaboration.
- Oversaw management and updates of company website and client database, maintaining accurate information for over 100 clients.
Education
Masters - Business Administration
Argosy University
Honolulu, HI01-2014
Bachelor of Science - Biology
Pacific University
Forest Grove, OR01-2009
Skills
- Budget analysis
- Expense forecasting
- Financial reporting
- Capital budgeting strategies
- Month-end closing processes
- Operating budget oversight
- Data management
- SQL proficiency
- IBM Cognos and data warehousing
- Axiom database
- Microsoft Office Suite
- HTML and website development
- Cross-functional collaboration
- Billing management
- Social media management
Accomplishments
2011 Narcissus 4th Princess
Issued by Chinese Chamber Commerce Hawaii · Jan 2011
Issued by Chinese Chamber Commerce Hawaii · Jan 2011
Timeline
Financial Planning & Analysis Officer
Central Pacific Bank
06.2025 - Current
Senior Financial Planning Analyst
Central Pacific Bank
04.2022 - 06.2025
Financial Planning Analyst
Central Pacific Bank
08.2018 - 04.2022
Executive Assistant
Central Pacific Bank
11.2017 - 08.2018
Billing Specialist
TLH Project Management, LLC
02.2015 - 11.2017
Administrative Assistant
The Shidler Group
06.2012 - 11.2014
Property Manager
Pinnacle Management Group LLC
02.2012 - 06.2012
Executive Assistant
Pinnacle Management Group LLC
08.2011 - 02.2012
Client Services and Marketing Coordinator
Sterling & Tucker LLP
02.2010 - 04.2011
Masters - Business Administration
Argosy University
Bachelor of Science - Biology
Pacific University