Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic
Open To Work

Erica Howard

Clinton,IA

Summary

Results-driven production worker with effective communication skills and a commitment to customer satisfaction. Known for problem-solving abilities and fostering a collaborative work atmosphere, ready to enhance productivity and quality standards.

Overview

2027
2027
years of professional experience

Work History

Production Worker

MFT-CKF Molded fiber technology
Clinton, IA
10.2025 - 04.2026
  • Ensured product quality by inspecting items before packaging and shipment.
  • Identified and removed defective components from the production line.
  • Palletized and assembled finished products for seamless distribution.
  • Operated hot press machinery to inspect and package parts for dispatch.
  • Adhered to safety protocols during machine operation.
  • Maintained cleanliness of work area at shift's end, upholding safety standards.

Production Worker

JBS
Ottumwa, Iowa
08.2020 - 06.2021
  • Operated machinery in production area to ensure smooth workflow.
  • Cut, trimmed, inspected, and packaged products to meet quality standards.
  • Labeled packages for shipping to facilitate accurate delivery.

Assistant Manager

2 G's Pizza
Clinton, IA
03.2017 - 10.2019
  • Streamlined daily operations and staff scheduling to enhance efficiency.
  • Executed opening, closing, and shift change procedures to ensure smooth operations.
  • Trained new employees in pizza preparation and customer service protocols.
  • Monitored inventory levels and coordinated supply orders to maintain stock availability.
  • Ensured compliance with health and safety regulations in food handling practices.
  • Oversaw employee attendance records, timekeeping, and payroll information management.
  • Maintained accurate sales transaction records using point-of-sale systems.
  • Resolved team conflicts to enhance collaboration and maintain a positive work environment.

Front Desk Receptionist

Comfort Inn & Suites
Fulton, Illinois
01.2016 - 02.2017
  • Greeted guests warmly, checking them into rooms efficiently.
  • Managed phone calls, directing inquiries to appropriate departments for timely resolution.
  • Resolved guest concerns promptly and professionally, ensuring satisfaction.
  • Maintained accurate records of reservations and cancellations, supporting seamless front desk operations.
  • Processed payments and addressed billing inquiries, ensuring clarity and accuracy for guests.
  • Ensured a clean, organized front desk area to enhance guest experience.
  • Performed data entry for accurate customer information management.
  • Verified identity documents for new customers per company policies.

Production Worker

Frontier Co-op
Norway, Iowa
2021 - 2022
  • Executed material loading into machines according to established procedures.
  • Conducted thorough inspections of finished products for quality and consistency.
  • Performed quality checks on products prior to packaging and shipment.
  • Maintained a safe working environment by cleaning work area at shift's end.
  • Calibrated machines to meet quality standards and uphold productivity levels.

Education

GED -

DMACC
Des Moines, IA
12-2021

Skills

  • Attention to detail
  • Workplace organization
  • Time management
  • Problem solving
  • Customer service and satisfaction
  • Effective communication
  • Active listening
  • Production efficiency

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-Site

Salary Range

$15/hr - $1000/hr

Timeline

Production Worker

MFT-CKF Molded fiber technology
10.2025 - 04.2026

Production Worker

JBS
08.2020 - 06.2021

Assistant Manager

2 G's Pizza
03.2017 - 10.2019

Front Desk Receptionist

Comfort Inn & Suites
01.2016 - 02.2017

Production Worker

Frontier Co-op
2021 - 2022

GED -

DMACC
Erica Howard