Open To Work
Erica Hunter
Zephyrhills,FL
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Overview
25
25
years of professional experience
1999
1999
years of post-secondary education
Work History
Home Health Aide
Preferred Home Health Care & Nursing Services
Tampa, Florida
09.2018 - 05.2023
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored patient vital signs and reported changes to nursing staff.
- Provided companionship and emotional support to patients and families.
- Documented patient progress and care provided in medical records.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Improved patient outlook and daily living through compassionate care.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Delivered high level of assistance with cooking, meal preparation, and shopping.
- Coordinated with healthcare teams to ensure comprehensive patient care.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
Restaurant Waitress
Country Skillet
Clearwater, Florida
09.2012 - 03.2017
- Provided exceptional customer service to enhance guest dining experiences.
- Managed multiple tables efficiently during busy meal periods.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted customers with menu selections and special dietary needs.
- Processed payments accurately using point-of-sale systems.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Trained new staff on restaurant procedures and service standards.
- Handled customer complaints promptly to ensure satisfaction and retention.
- Performed opening and closing duties such as restocking supplies and cleaning work areas prior to leaving shift.
- Brought food to tables in a timely manner, ensuring that all dishes were served hot and at correct temperatures.
- Greeted customers as they entered the restaurant and provided them with menus.
- Answered questions about menu items in detail, providing accurate information regarding ingredients used.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Ensured compliance with health department regulations by properly storing foods according to temperature guidelines.
Assistant Property Manager
Ronald D. Toplitzky & Company
St. Petersburg, Florida
07.2009 - 03.2012
- Assisted in managing tenant communications and requests effectively.
- Coordinated property maintenance schedules with vendors and contractors.
- Conducted regular property inspections to ensure compliance with standards.
- Handled resident complaints and expedited maintenance requests.
- Processed applications received from prospective tenants verifying credit history, employment status.
- Explained policies and procedures to tenants and enforced rules.
- Conducted regular inspections of properties to identify any needed repairs or improvements.
- Advertised vacancies through various media outlets such as newspapers, websites, social media platforms.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
Floor Supervisor/Verification Specialist
Quality Resources
Clearwater, Florida
02.1998 - 08.2003
- Supervised daily operations and ensured compliance with quality standards.
- Trained and mentored team members on safety protocols and operational procedures.
- Implemented workflow improvements to enhance efficiency and productivity.
- Assisted in training new staff on verification protocols and procedures.
- Implemented best practices to enhance the efficiency of the verification process.
- Performed verification of customer accounts and ensured data accuracy.
- Implemented quality control measures to ensure accuracy of verified information.
Education
Certified Medical/Clinical Lab Assistant - MCLA
Ultimate Medical Academy
Clearwater, FL 02.2004 - 10.2006
Randolph Macon Academy
Front Royal, VASkills
- Patient monitoring
- Vital signs assessment
- Personal care assistance
- Customer relationship management
- Conflict resolution
- Team collaboration
- Effective communication
- Emotional intelligence
- Patient advocacy
- Medical terminology and equipment
- Ambulation assistance
- Infection control
- Housekeeping
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteSalary Range
$18/hr - $1000/hrTimeline
Home Health Aide
Preferred Home Health Care & Nursing Services
09.2018 - 05.2023
Restaurant Waitress
Country Skillet
09.2012 - 03.2017
Assistant Property Manager
Ronald D. Toplitzky & Company
07.2009 - 03.2012
Certified Medical/Clinical Lab Assistant - MCLA
Ultimate Medical Academy
02.2004 - 10.2006
Floor Supervisor/Verification Specialist
Quality Resources
02.1998 - 08.2003
Randolph Macon Academy