Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Ibarra

Lakeside,CA

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

8
8
years of professional experience

Work History

Assistant Vendor

OSCWEBco
09.2023 - Current
  • Answered questions and assisted customers with item selection and location.
  • Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
  • Set up displays and signage to attract customers and boost sales for Product or Service.
  • Visited customers to stock retail shelves and document inventory levels.

Retail Sales Associate

Spirit Halloween Store
08.2022 - 11.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Managed cash register after end of shift to balance and record accurate transactions.

Pharmacy Technician

CVS Pharmacy
02.2016 - 07.2017
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Collected co-payments or full payments from customers.
  • Managed opening and closing duties for pharmacy.

Education

Pharmacy Technician Certification - Pharmacy

Everest Institute - San Antonio
San Antonio, TX
05.2006

Diploma -

Gladys Porter High School
Brownsville, TX
06.1999

Skills

  • Restocking abilities
  • Cash Handling
  • Customer Service
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Customer Assistance
  • Reliability and punctuality
  • Store Opening and Closing
  • Cash Register Operation
  • Stocking and Receiving
  • Fluent in Spanish

Timeline

Assistant Vendor

OSCWEBco
09.2023 - Current

Retail Sales Associate

Spirit Halloween Store
08.2022 - 11.2023

Pharmacy Technician

CVS Pharmacy
02.2016 - 07.2017

Pharmacy Technician Certification - Pharmacy

Everest Institute - San Antonio

Diploma -

Gladys Porter High School

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Erica Ibarra