Erica Irvin

Organizes workflow and appointments by reading and routing correspondence, collecting customer information, and managing assignments. Analyzed unstructured information to derive key insights. Validated results and performed quality assurance to assess the accuracy of data. Assist project managers with schedule planning, coordinate tasks, and monitor the timelines of scheduled assignments. Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues. Integrated Financial data for staff meetings. Support Agreements Coordinator Managed 5 agreements annually

Reconcile bank accounts and process bills on a weekly and monthly basis. Work with live banks and online banking systems to make deposits and reconcile payroll, operating, and other client accounts. Work with clients' point-of-sale systems to enter day-to-day sales receipts. Uploaded time records into the computer system and made adjustments to create an accurate database for payroll processing functions. Process New Hire personnel. Documented and processed all garnishments for bankruptcies, student loans, and child support orders. Verified and submitted timekeeping information for accurate and efficient payroll processing. Managed payroll data entry and processing for 1500 employees to comply with predetermined company guidelines. Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution. Confirmed compliance with all applicable federal, state, and local payroll laws and regulations.

Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products. Answered questions about store policies and addressed customer concerns. Briefed customers regarding shop promotions and discounts by providing coupons and flyers to increase sales. Worked with loss prevention in monitoring shopper behavior. Located merchandise across various stores to address customer needs. Answered customer questions about products and services, helped locate merchandise, and promoted key items. Monitored customers for signs of security concerns and escalated issues to management.

Assisted with various office tasks during tax season, including organizing client files, communicating with clients, and performing administrative duties. Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements. Coordinated office supply ordering to avail materials for streamlined operations. Completed financial reports, providing insight into performance, operations and cash flow. Maintained company compliance with local, state, and federal laws, in addition to established organizational standards. Motivated employees through special events, incentive programs, and constructive feedback. Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management. Maintained human resources regulatory compliance with local, state and federal laws. Maintained payroll and benefits for employees in various locations,

Implemented performance reviews and motivational strategies to elevate HR team results. Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset. Reduced process gaps while supervising employees to achieve optimal productivity.

Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution. Uploaded time records into the computer system and made adjustments to create an accurate database for payroll processing functions. Documented and processed all garnishments for bankruptcies, student loans, and child support orders. Managed payroll data entry and processing for 1500 employees to comply with predetermined company guidelines. Grading exams for the military at Marine Corps Institute. Notified traveling personnel of constraints such as luggage limits and insurance requirements. Arranged hotel accommodations, cars or drivers and all related documentation. Verified and finalized arrangements to deliver smooth and efficient travel for employees.