Summary
Overview
Work History
Education
Skills
Accomplishments
Education And Professional Development
Certification
Websites
References
Timeline
Generic

Erica Jackson

Framingham,MA

Summary

Dynamic Certified Personal Trainer with a proven track record at Fitness Together, specializing in personalized fitness programming and client progress monitoring. Adept at fostering strong client relationships and utilizing technology for enhanced training outcomes. Committed to achieving client health goals through effective communication and innovative exercise strategies.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Certified Personal Trainer

Fitness Together
Sudbury, MA
09.2025 - Current
  • Designs individualized fitness plans, provides one-on-one training in private studios
  • Educates clients on fitness and fosters a supportive client experience to them achieve their health goals

Certified Personal Trainer

The Exercise Coach
Dedham, MA
07.2025 - Current
  • Creates personalized and safe fitness plans by conducting fitness assessments
  • Leads individual and small-group training sessions for clients providing exercise instruction focusing on isokinetic techniques and using the brand’s proprietary technology for personalized workouts
  • Employs the Exercise Coach’s technology to generate personalized workout targets and provide real time feedback to clients
  • Demonstrates and instructs proper exercise form
  • Monitors client progress to help them achieve fitness goals

Domain Name Broker

GoDaddy – Domain Broker Services
Cambridge, MA
01.2013 - Current
  • Offer strategic consultation to C-level executives through inbound and outbound calls for the Domain Aftermarket industry.
  • Coordinate scheduling of follow-up dates for hundreds of client accounts and monitor domain acquisition progress by utilizing internal tools and calendar systems.
  • Manage incoming customer calls as first point of contact.
  • Conceptualized and delivered insightful presentations to decision-makers, exceeding the $150K monthly goal.
  • Led complex domain name negotiations by liaising between CEOs, COOs, CFOs, and CTOs.
  • Enabled seamless strategic progress by partnering with C-suite executives and cross-functional departments.
  • Built and maintained relationships with stakeholders including prospective buyers and sellers

Afternic Agent/Domain Broker/Business Services Specialist

NameMedia
Waltham, MA
01.2007 - 01.2013

Telephone Screener/Data Collector

New England Research Institutes
Watertown, MA
  • Onboarded physicians for a cognitive-disparities study on heart disease, supported by the National Institutes of Health.
  • Managed physician appointments for interviews with field interviewers by leveraging Outlook Calendar and Mapquest.com.
  • Optimized booking procedures by devising a new system for telephone screeners to schedule interviews with physicians, now the standard for all projects at the New England Research Institutes.
  • Developed and managed Excel spreadsheets, oversaw physicians’ screener files, and analyzed gathered data.
  • Updated the Adept system with study records, ensuring accurate and most recent information.

Event Services Coordinator/Representative

Questex Media Group
Newton, MA
  • Contributed to event planning by overseeing tradeshow floor plans, exhibitor registration and customer databases.
  • Played a key role in marketing and advertising development, while offering customer support.
  • Managed booth contracts upon sale by updating various systems.
  • Coordinated tradeshow websites with floor plans, exhibitor lists and exhibitor information on a daily basis.
  • Gathered logos, print ads, web banner ads, company, and product descriptions for show directories, website exposure, and hanging banners within specified timelines.
  • Undertook meticulous reviewing and proofreading of tradeshow directories, promotional brochures, and email campaigns for exhibitors and attendees, ensuring accuracy and professionalism.
  • Assisted customers and exhibitors in uploading information and logos to tradeshow websites for better company visibility.
  • Created and managed weekly sales reports used by the sales director and senior management by leveraging Excel spreadsheets for efficient organization and analysis.

Education

Bachelor of Arts - Communications Studies

Northeastern University

Certified Personal Trainer -

International Sports Sciences Association (ISSA)

Health and Wellness: Designing a Sustainable Nutrition Plan -

Harvard Medical School

Authentic Meisner Training -

Playhouse West

Animal Advocacy Careers Course -

Animal Advocacy Careers

Animal Justice Academy online advocacy training program -

Animal Justice: Canada’s Animal Law Advocacy Organization

Skills

  • Administrative Assistance
  • Fitness assessment
  • Personal training
  • Exercise programming
  • Technology integration
  • Client progress monitoring
  • Customer relationship management
  • Effective communication
  • Problem resolution
  • Attention to detail
  • Client coaching
  • Core stability training
  • Goal setting and planning
  • Functional movement training
  • Resistance training principles
  • Flexibility and mobility training
  • Good nutrition promotion
  • Fitness program development
  • Corrective exercise strategies
  • Performance enhancement techniques
  • Circuit training design
  • Injury prevention techniques
  • Strength and conditioning
  • Event Planning & Coordination
  • Customer Issue Resolution
  • Written & Oral Communication
  • Client & Stakeholder Relations
  • Staff Support & Collaboration
  • Financial Operations
  • Documents & Records
  • MS Office
  • Salesforce

Accomplishments

  • Earned President's Club three years in a row and attained the highest domain sale worth $1.6M.
  • Spearheaded a high volume of domain name negotiations, including multiple six-figure sales with an average of 70 monthly domains.
  • Secured sales worth over $520K for all fiscal quarters since 2015.

Education And Professional Development

  • Bachelor of Arts in Communications Studies, Northeastern University
  • Certified Personal Trainer, International Sports Sciences Association (ISSA)
  • Health and Wellness: Designing a Sustainable Nutrition Plan, Harvard Medical School
  • Authentic Meisner Training, Playhouse West
  • Animal Advocacy Careers Course, Animal Advocacy Careers
  • Animal Justice Academy online advocacy training program, Animal Justice: Canada’s Animal Law Advocacy Organization

Certification

  • Certified Personal Trainer - International Sports Sciences Association (ISSA) May 2025
  • Health and Wellness: Designing a Sustainable Nutrition Plan - Harvard Medical School, September 2025

Websites

References

References available upon request.

Timeline

Certified Personal Trainer

Fitness Together
09.2025 - Current

Certified Personal Trainer

The Exercise Coach
07.2025 - Current

Domain Name Broker

GoDaddy – Domain Broker Services
01.2013 - Current

Afternic Agent/Domain Broker/Business Services Specialist

NameMedia
01.2007 - 01.2013

Telephone Screener/Data Collector

New England Research Institutes

Event Services Coordinator/Representative

Questex Media Group

Bachelor of Arts - Communications Studies

Northeastern University

Certified Personal Trainer -

International Sports Sciences Association (ISSA)

Health and Wellness: Designing a Sustainable Nutrition Plan -

Harvard Medical School

Authentic Meisner Training -

Playhouse West

Animal Advocacy Careers Course -

Animal Advocacy Careers

Animal Justice Academy online advocacy training program -

Animal Justice: Canada’s Animal Law Advocacy Organization

Similar Profiles

CREATE PROFILE