ERICA JAMES
Law Enforcement
Chicago,IL
Summary
Security Officer equipped with excellent communication skills who consistently maintains detailed logs of important events. Experience testifying in court and aiding in law enforcement investigations. Efficient and organized surveillance professional with ten years in security and safety compliance. Extensive security officer training. Surveillance expert highly skilled in responding to emergency situations and providing crisis intervention. Diplomatic and tactful with professionals and non-professionals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Site Supervisor
Titan Security
Chicago, IL
05.2016 - Current
- Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
- Supervised a team of 15 security personnel during a given shift.
- Worked with property management to implement company safety regulations and awareness, reducing residence compensation costs.
- Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
Security Officer
Universal Protection Services
Chicago, IL
09.2015 - 05.2016
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Circulated among visitors, patrons and employees to preserve order and protect property.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Performed surveillance of suspects using CCTV camera system.
Security Officer
Sky-Tech Security
Chicago, IL
11.2012 - 08.2015
- Secure premises and personnel by patrolling property, monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
- Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restrain trespassers.
- Maintains organization's stability and reputation by complying with legal requirements.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
Security Officer
ABM Security
Chicago, IL
11.2010 - 12.2012
- Patroller's industrial and commercial premises to prevent and detect signs of intrusion and secured all doors, windows, and gates.
- Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Write reports of daily activities and irregularities, such as persons and unusual occurrences.
- Screened all passengers, crew members and employees for weapons and contraband.
Education
High School Diploma -
Prologue High School
08.22/03
Pharmacy Technician Certification - Pharmacy Technician
Paul Simon Job Corp
1.20/06
Associate of Arts - Criminal Jusice
Harold Washington College
12.10/12
Criminal Justice
Chicago State University
Skills
- Microsoft Access Microsoft Excel
- Microsoft Office Microsoft PowerPoint
- Customer Service Scheduling
- Report Preparation General Office Skills
- Front Office Operations Surveillance Camera Skills
- Weapons training
- Security Guard License
- Superior customer service
- MS Office proficiency
- Arrest procedures
Certification
- Per Card 129.304035 Expires 5/31/18 FOID Card
- FOID Card 1610337458
Personal Information
- Motivated Security Officer who works efficiently under pressure and makes sound decisions. Exceptional team leader with an outstanding work ethic.
- Security Officer equipped with excellent communication and people skills. Collaborates with security personnel and store management to ensure the highest level of safety.
- Security Officer skilled at finding the highest quality security personnel and discovering effective solutions to safety risks and concerns.
Additional Information
- Flexible and versatile - able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.
Timeline
Site Supervisor
Titan Security
05.2016 - Current
Security Officer
Universal Protection Services
09.2015 - 05.2016
Security Officer
Sky-Tech Security
11.2012 - 08.2015
Security Officer
ABM Security
11.2010 - 12.2012
High School Diploma -
Prologue High School
Pharmacy Technician Certification - Pharmacy Technician
Paul Simon Job Corp
Associate of Arts - Criminal Jusice
Harold Washington College
Criminal Justice
Chicago State University