Accounts payable
Open To Work
Erica James
Saint Albans,NY
Work Preference
Summary
Detail-Oriented and Efficient professional with extensive experience in accounts payable, customer service and sales. Skilled in resolving billing discrepancies, managing financial records and delivering exceptional support. Strong background in mathematics, problem-solving,check processing,returns and credits,with a proven ability to adapt quickly and collaborate effectively across teams.
Overview
31
31
years of professional experience
Work History
Sales Associate Supervisor (Part-time)
DSW- Designer Shoe Warehouse
Carle Place, NY
01.2008 - Current
- Deliver outstanding customer service and assist with product selection. Ensuring the sales floor is to the company's standards. Manage in-store pickups, facilitate shoe checks by phone, Assist with Webstore and order products not available via Shoephoria. Monitor self-check out stations and support associates on the sales floor. Perform administrative tasks including opening or closing the store.
Senior Accounts Payable Analyst
Vallen
Uniondale, NY
02.2001 - 07.2025
- Oversaw accounts payable operations to guarantee prompt and precise vendor payments.
- Implemented process improvements that enhanced invoice processing efficiency.
- Developed and maintained strong relationships with key suppliers for effective issue resolution.
- Mentored junior analysts in best practices for invoice reconciliation and payment procedures.
- Led accounts payable processes to ensure timely and accurate vendor payments.
- Analyzed financial data to identify discrepancies and implement corrective actions.
- Collaborated with cross-functional teams to enhance overall procurement strategies and practices.
- Utilized ERP systems to manage accounts payable transactions effectively, ensuring compliance with policies and regulations.
- Assisted in the development of company-wide accounts payable policies and procedures, contributing to improved financial controls and compliance efforts.
- Collaborated with internal departments for effective communication and resolution of discrepancies in invoicing and payments.
- Managed month-end closing procedures, ensuring all invoices were accurately entered into the accounting system within designated timeframes.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Input financial data and produced reports using Excel,Vlook up and Pivot tables .
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Gathered, evaluated and summarized account data in detailed financial reports.
Passenger Service Representative/ Lead Agent
American Airlines
Jamaica, NY
01.1995 - 01.2001
- Supervised ticket counters operations to ensure professional service delivery. Responded to passenger inquiries regarding various flight information and regulations. Maintained passenger crowd control, and coordinated access to authoritative personnel. Scheduled shifts and managed overtime for agents.
Education
Business Administration
Borough of Manhattan Community College
New York, NY01.1988
Skills
Fast and efficient execution
Excellent communication
Meticulous attention to detail
Adaptability in dynamic environments
Strong team collaboration
Analytical proficiency
Interests
Retail
Languages
English
Professional Working
Timeline
Sales Associate Supervisor (Part-time)
DSW- Designer Shoe Warehouse
01.2008 - Current
Senior Accounts Payable Analyst
Vallen
02.2001 - 07.2025
Passenger Service Representative/ Lead Agent
American Airlines
01.1995 - 01.2001
Business Administration
Borough of Manhattan Community College