ERICA JAMES
Saint Albans,USA
Summary
Detail-Oriented and Efficient professional with extensive experience in accounts payable, customer service and sales. Skilled in resolving billing discrepancies, managing financial records and delivering exceptional support. Strong background in mathematics, problem-solving, check processing, returns and credits, with a proven ability to adapt quickly and collaborate effectively across teams.
Overview
25
25
years of professional experience
Work History
Accounts Payable Analyst
Vallen
Uniondale, NY
02.2001 - 07.2026
- Oversaw accounts payable operations to guarantee prompt and precise vendor payments.
- Implemented process improvements that enhanced invoice processing efficiency.
- Developed and maintained strong relationships with key suppliers for effective issue resolution.
- Mentored junior analysts in best practices for invoice reconciliation and payment procedures.
- Led accounts payable processes to ensure timely and accurate vendor payments up to 100 invoices and credits daily.
- Analyzed financial data to identify discrepancies and implement corrective actions.
- Utilized ERP systems to manage accounts payable transactions effectively, ensuring compliance with policies and regulations.
- Assisted in the development of company-wide accounts payable policies and procedures, contributing to improved financial controls and compliance efforts.
- Collaborated with internal departments for effective communication and resolution of discrepancies in invoicing and payments.
- Managed month-end closing procedures, ensuring all invoices were accurately entered into the accounting system within designated timeframes.
- Input financial data and produced reports using Excel, V look up and Pivot tables.
- Streamlined daily reporting information entry for efficient record keeping purposes.
Sales Associate Supervisor
DSW Shoe Warehouse
Carle Place, NY
09.2010 - 01.2026
- Deliver outstanding customer service and assist with product selection. Ensuring the sales floor is to the company's standards. Manage in-store pickups, facilitate shoe checks by phone, Assist with Webstore and order products not available to help streamline 25% of sales. Monitor self-check out stations and support over ten associates on the sales floor. Perform administrative tasks including opening or closing the store.
Education
Business Administration - undefined
Borough of Manhattan Community College
New York, NYSkills
- Fast and efficient execution
- Meticulous attention to detail
- Strong team collaboration
- Excellent communication
- Adaptability in dynamic environments
- Analytical proficiency
Websites
Timeline
Sales Associate Supervisor
DSW Shoe Warehouse
09.2010 - 01.2026
Accounts Payable Analyst
Vallen
02.2001 - 07.2026
Business Administration - undefined
Borough of Manhattan Community College