Open To Work
ERICA JAQUEZ
Glendale,AZ
Summary
Compassionate and reliable Medical Assistant and Healthcare Support Professional with over 10 years of experience in urology, primary care, home health, and administrative support. Strong background in patient care, clinical procedures, medical records, and office operations. Known for excellent communication, organization, and dedication to providing high-quality care and service in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Care Provider
Imperial Home Health
El Paso, TX
11.2024 - 04.2025
- Delivered in-home personal care for elderly and disabled patients, enhancing comfort and quality of life.
- Supported patients with activities of daily living (ADLs) such as bathing, grooming, dressing, and mobility to promote independence.
- Cooked nutritious meals tailored to patients' dietary needs, ensuring health and well-being.
- Documented care and communicated with families and healthcare staff.
- Prepared meals in compliance with patients' dietary restrictions to ensure proper nutrition.
Office Assistant / Scheduler
Sunflower Home Health Care
El Paso, TX
01.2023 - 01.2024
- Scheduled patient appointments and coordinated with care staff.
- Coordinated incoming and outgoing faxes and office correspondence to ensure timely communication.
- Filed and maintained patient charts and confidential medical records.
- Executed data entry and supported administrative office tasks to streamline operations.
- Organized digital and physical filing systems for efficient access to information.
- Followed HIPAA and privacy regulations.
Medical Assistant
Rio Grande Urology
El Paso, TX
09.2020 - 12.2022
- Collected patient histories and recorded vital signs to ensure accurate assessments for diagnosis.
- Performed injections, phlebotomy, and catheter care.
- Assisted physicians during in-office procedures to enhance patient care and streamline workflow.
- Collected patient histories and recorded vital signs.
- Educated patients on procedures, medications, and follow-up care.
- Educated patients on procedures, medications, and follow-up care to promote understanding and compliance.
Lead Medical Assistant
Academic Urology & Urogynecology
Arizona
01.2018 - 07.2020
- Assisted with cystoscopies, biopsies, and vasectomies to ensure patient comfort and procedural accuracy.
- Assisted with cystoscopies, biopsies, and vasectomies.
- Trained and supported new medical assistants.
- Managed high-volume patient calls and scheduling to optimize clinic operations and enhance patient access.
- Assisted various clinic locations by providing support and coordination.
Medical Assistant
Physicians Group
Arizona
10.2013 - 12.2016
- Documented patient information and vital signs to ensure accurate medical records.
- Assisted providers during patient exams and treatments to enhance care delivery.
- Collected and documented patient information and vital signs.
- Delivered compassionate support and education to patients, fostering understanding and comfort.
Education
Diploma - Medical Assisting
Brookline College
Phoenix, AZLanguages
- Spanish
- English
- Spanish
Skills
Vital signs, Phlebotomy, Injections, Foley catheter placement, Surgical and procedure assistance, Patient preparation and triage, EMR systems, Scheduling and data entry, Medical records management, HIPAA compliance, Faxing and filing, Bilingual (English/Spanish), Strong communication, Time management, Multitasking, Compassionate patient care
Personal Information
- Willing To Relocate: 1
- Work Permit: Authorized to work in the U.S.
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteSalary Range
$0/hr - $1000/hrTimeline
Care Provider
Imperial Home Health
11.2024 - 04.2025
Office Assistant / Scheduler
Sunflower Home Health Care
01.2023 - 01.2024
Medical Assistant
Rio Grande Urology
09.2020 - 12.2022
Lead Medical Assistant
Academic Urology & Urogynecology
01.2018 - 07.2020
Medical Assistant
Physicians Group
10.2013 - 12.2016
Diploma - Medical Assisting
Brookline College