GENESIS BAYONA
FOREST HILL,US
Summary
Highly motivated and detail-oriented professional with extensive experience in customer service and administrative roles. Demonstrated ability to manage multiple tasks efficiently, deliver exceptional customer support, and contribute to team success. Strong communication and organizational skills, with a commitment to continuous learning and improvement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
LMRT
Healthy Body Integrative Medicine
Mansfield, TX, US
06.2025 - 12.2025
- Conduct X-rays and manage patient scheduling efficiently.
- Streamlined patient check-in/out process for better flow.
- Enhanced patient therapy setup for improved experience (roller bed, decompression, axis plate ect.)
- Handled phone inquiries, ensuring clear communication.
- Facilitated seamless appointment scheduling and follow-ups.
- Provided exceptional telephone etiquette when answering calls professionally, routing them accordingly or taking detailed messages as necessary.
- Increased accuracy of insurance verification, ensuring compliance with both provider and insurer requirements.
RECEPTIONIST
Sharkey's Cuts for Kids
Fort Worth, Tx, US
01.2025 - 05.2025
- Operated cash register, scanners and computers to itemize and total customer purchases; collected payments and made changes for cash transactions; balanced drawer at the end of each shift.
- Courteously greeted customers and efficiently processed transactions within busy, fast-paced retail environments.
- Assisted with store stocking.
- Recommended, selected, and helped locate or obtain merchandise for customers.
- Phone operator to manage and schedule appointments.
- Cash Handling to process payments.
- Ability to interact with kids and customers.
- Attention to details ensuring all information is accurate.
- Multitasking.
CASHIER
USA Beauty Supply
Fort Worth, Tx, US
09.2021 - 04.2022
CASHIER
7 Beauty Supply
Fort Worth, Tx, US
12.2020 - 03.2021
Education
CPR/AED -
The College of Health Care Professions
02.2026
LMRT -
The College of Health Care Professions
Fort Worth, Tx05.2025
High School -
Trimble Technical High School
Fort Worth, Tx06.2023
Skills
Charting
Perform X-Rays
Medical Terminology
Direct Patient Positioning
Vital Signs
Skilled use of AED
OSHA Regulations
Assist Physician
Equipment/Patient Positioning
Measuring Pulse and Respirations
Blood Drawing
Insurance Coverage Verification
Call center customer service
Externships
LMRT, Healthy Body Integrative Medicine, 2400 Us 287 Frontage Roads Ste 104, Mansfield, TX, 76063, June 2025 - December 2025, Conduct X-rays and manage patient scheduling efficiently., Streamlined patient check-in/out process for better flow., Enhanced patient therapy setup for improved experience (roller bed, decompression, axis plate etc.), Handled phone inquiries, ensuring clear communication., Facilitated seamless appointment scheduling and follow-ups.
Certification
LMRT
CPR
AED
Timeline
LMRT
Healthy Body Integrative Medicine
06.2025 - 12.2025
RECEPTIONIST
Sharkey's Cuts for Kids
01.2025 - 05.2025
CASHIER
USA Beauty Supply
09.2021 - 04.2022
CASHIER
7 Beauty Supply
12.2020 - 03.2021
CPR/AED -
The College of Health Care Professions
LMRT -
The College of Health Care Professions
High School -
Trimble Technical High School