Erica Jochem
Gardner
Summary
Results-driven team player with a strong focus on accuracy and efficiency in warehouse operations. Proven ability to manage timely communications and coordinate unloading processes, ensuring optimal stock availability and minimizing delays.
Adaptable professional with extensive experience in warehouse operations. Skilled in problem-solving and inventory management, contributing to reduced errors and improved processes. Eager to leverage expertise in a dynamic team environment.
Overview
10
10
years of professional experience
Work History
Manifest Operator
Hopkins Mfg
Edgerton, KS
12.2019 - 02.2026
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Coordinated unloading processes to enhance efficiency and minimize delays in stock availability.
- Maintained accurate computer inventory by entering data from incoming and new shipments.
- Maintained a clean and organized receiving area, ensuring smooth operations and easy access to products.
- Operated handheld scanners to quickly track movements between trucks, storage and sales floor.
- Staged, down stacked and transported items pulled off trucks to facilitate immediate use.
- Managed timely communication with suppliers regarding shipment delays or discrepancies, facilitating quick resolutions.
- Ensured accurate product labeling and tagging for seamless integration into inventory management systems.
- Ensured accurate product labeling and tagging for seamless integration into inventory management syste
- Ensured timely and accurate data entry into warehouse management systems, facilitating inventory tracking and reporting.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Processed required paperwork to expedite handling of shipped and received goods.
Picking /Packing Associate
Hopkins Mfg
Edgerton, KS
12.2019 - 02.2026
- Operated pallet jacks to efficiently transport goods within warehouse.
- Ensured accurate order fulfillment by verifying product counts and conditions before shipment.
- Maximized order fulfillment speed by consistently meeting or exceeding daily performance metrics set by management.
- Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
- Reduced errors in shipments by double-checking orders before loading onto delivery trucks.
- Crosstrained in other warehouse roles for increased versatility within the team dynamic when needed.
Returns Processor
Hopkins Mfg
Edgerton, KS
12.2019 - 02.2026
- Processed returned merchandise efficiently, ensuring accurate inventory management.
- Inspected items for quality assurance and compliance with return policies.
- Collaborated with shipping team to coordinate timely returns processing.
- Conducted regular audits of returns inventory to identify discrepancies, initiating corrective actions when necessary.
Packer
Pacsun Warehouse
Olathe, KS
06.2016 - 05.2019
- Placed items into bags, boxes or other containers.
- Cleaned and maintained production area.
- Counted items to verify accuracy of orders.
- Sealed containers and packages with glue, tape or other materials.
- Utilized adhesive labels and other materials to package items.
- Labeled containers, container tags or products.
Education
High School Diploma -
Gardner Edgerton High School
Gardner, KSSkills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
- Following instructions
- Computer skills
- Pallet jacks
- Material handling
Timeline
Manifest Operator
Hopkins Mfg
12.2019 - 02.2026
Picking /Packing Associate
Hopkins Mfg
12.2019 - 02.2026
Returns Processor
Hopkins Mfg
12.2019 - 02.2026
Packer
Pacsun Warehouse
06.2016 - 05.2019
High School Diploma -
Gardner Edgerton High School