Erica Johnson
Monona,IA
Summary
Dedicated team player with extensive expertise in sports medicine and athlete support. Well-versed in rendering aid and preparing athletes for activities with effective taping, bracing, and padding. Bring 8 years' experience in the field. Well-organized and trained in different sport needs. Licensed in Iowa. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Athletic Trainer
Fox Rehab
05.2024 - Current
- Provided emergency care, first aid and initial evaluations for any injury occurring on field, during practice, or while exercising.
- Developed a positive rapport with student-athletes, promoting trust in the athletic training process.
- Assisted with event coverage coordination to ensure appropriate injury prevention strategies were implemented during competitions.
- Created and implemented strength and conditioning programs for athletes.
Athletic Trainer/Rehab Tech
Northern Iowa Therapy
08.2018 - 05.2024
- Here at Northern Iowa Therapy, I am contracted out from the local hospital in Elkader, Iowa to two local high schools providing Athletic Training services
- I am also a rehab tech working behind the scenes of four Northern Iowa Therapy clinics in Northern Iowa to check and make sure documentation is completed and correct.
Athletic Trainer
Compass Memorial Healthcare
08.2016 - 08.2018
- Here in Marengo, I was contracted out to a local high school for Athletic Training services
- I participated in all sporting events and helped student athletes stay healthy as well as helping them with return to play and rehabilitation services.
Fruit Packager
General Mills
06.2011 - 08.2015
- Here at General Mills, I operated machinery to package food and cleaned/shut down when needed.
- Skilled at working independently and collaboratively in a team environment.
- Developed and maintained courteous and effective working relationships.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Identified issues, analyzed information and provided solutions to problems.
Call Center Representative
University of Northern Iowa
01.2014 - 12.2014
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Education
Bachelor in Athletic Training - Athletic Training
University of Northern Iowa
Cedar Falls, IA05.2016
Skills
- Athletic taping
- Injury Prevention
- Athletic Training
- Documentation skills
- Injury prevention techniques
- Rehabilitation management
- Rehabilitation
- Therapeutic exercise understanding
- Strength training
- Emergency care proficiency
- Player evaluations
Timeline
Athletic Trainer
Fox Rehab
05.2024 - Current
Athletic Trainer/Rehab Tech
Northern Iowa Therapy
08.2018 - 05.2024
Athletic Trainer
Compass Memorial Healthcare
08.2016 - 08.2018
Call Center Representative
University of Northern Iowa
01.2014 - 12.2014
Fruit Packager
General Mills
06.2011 - 08.2015
Bachelor in Athletic Training - Athletic Training
University of Northern Iowa
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