Erica Jones
Durham,North Carolina
Summary
Driven and highly qualified professional specializing in diversity recruiting, operational management and employee engagement. Experienced in recruiting suitable candidates and maintaining employee information. Adept at building positive relationships with employees and staff.
Overview
10
10
years of professional experience
Work History
HR Coordinator
Duke Medical Center
07.2023 - Current
- Maintained human resources information system and kept employee files up to date and accurate.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Conducted new employee onboarding and provided ongoing orientation training.
- Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Developed and implemented effective recruitment and onboarding strategies for new hires.
- Coordinated and administered employee health insurance and retirement plans.
HR Specialist
IQVIA Biotech
07.2023 - Current
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Oversaw and managed hiring process and assisted human resources.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Performed budget analysis to control expenditures and predict future budget needs.
- Assisted with writing job postings and job descriptions for boards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
HR Coordinator
VA Healthcare System
04.2014 - 06.2023
- Maintained human resources information system and kept employee files up to date and accurate.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Evaluated timecards for accuracy on regular and overtime hours.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Conducted new employee onboarding and provided ongoing orientation training.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Education
Graduate Certificate - Health Informatics
Phoenix University
Master of Arts - Public Health /Leadership
Kaplan University
Davenport, IA01.2015
Bachelor of Science - Sociology
Claflin University
Orangeburg, SC12.1998
Skills
- Human Resources Audits
- Payroll and Benefits Administration
- Exit Interviews
- Time Management
- Correcting Submissions
- HR Support
- Staff Compensation
- Benefits Programs
- Customer Relations
- New Employee Orientation
- Workforce Improvements
- Termination Processing
Timeline
HR Coordinator
Duke Medical Center
07.2023 - Current
HR Specialist
IQVIA Biotech
07.2023 - Current
HR Coordinator
VA Healthcare System
04.2014 - 06.2023
Graduate Certificate - Health Informatics
Phoenix University
Master of Arts - Public Health /Leadership
Kaplan University
Bachelor of Science - Sociology
Claflin University
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