Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
Generic

Erica Jones

Parkton,NC

Summary

Dynamic leader with proven expertise in program coordination and community advocacy, honed through roles such as Battalion FRG Leader with the US Army Reserve. Excelled in recruitment and retention, enhancing volunteer engagement, and spearheaded initiatives that secured over $12,000 in community funding. Proficient in Microsoft Office, demonstrating exceptional communication and teamwork skills. Achieved a 75% program completion rate, significantly reducing community assistance dependency.

Overview

13
13
years of professional experience

Work History

Batallion FRG Leader

US Army Reserve
09.2018 - 07.2022
  • Directing/Working with volunteer services:
  • (Technical Competence)Utilizing and providing assistance with computer related issues
  • Writing articles and disseminating information for community resource/services
  • Planning and evaluating:

Spirit Night Coodinator

E.A White Elementary
08.2018 - 07.2022
  • Directing/Working with Volunteer Services: Director of community involvement fostering relationships with over 5 Partners of Education on post and in the local surrounding community. Spearheaded and developed a strong business relationship with local community business leaders that granted funding of over 12,000 yearly from local community participation and involvement.
  • Technical Competence: Promoted engagement and community involvement through social media outlets, flyers, and personal interaction with the community. This developed 100% buy in from parents and local students.
  • Writing articles and disseminating information for community resource/services:
  • Planning and evaluating:

Batalion FRG Leader

US Army Reserve
06.2015 - 08.2018
  • Directing/Working with Volunteer Services:
  • Utilizing providing assistance with computer related issues
  • Writing Disseminating information/ articles
  • Community resource/ services
  • Compiling and analyzing data for need of community services


Life Smarts/Computer Smarts Instructor

Students in Free Enterprise/Lowndes Associated MIn
08.2009 - 05.2011
  • Managed and directed volunteer services: Leadership director that coordinated over 50 volunteers that organized and developed a 26 week life skills program called Life/Computer smarts for homeless or displaced people. Spent over 378 hours total during undergraduate time with this community service project.


  • Utilizing providing assistance with computer related issues: Instructed and developed over 11,5
  • Writing articles disseminating information for community resource/ services: Intake of over 11,500 homeless/ displaced workers into the Life Smarts/Computer Smarts program. Developed 26 week program that served many underprivileged people within the community. Instructed and developed the homeless residence on GED preparation, budgeting/ balancing check books, effective resume writing. Spearheaded the development of time management skills, teamwork, delegation, leadership, and management that helped to develop and utilize effective customer service skills. Cross trained over 11,500 students in computer skills. Over 5,000 completed the program developing proficient skills resume building, microsoft office suite programs, and office administrative skills for successful job recruitment.

75% of residents of the LAMP shelter completed the program and did not need community assistance again.


  • (Planning and evaluating)Compiling and analyzing data to assess and organizations need for community services:






Education

Bachelor of Arts - Sociology

Valdosta State University
Valdosta, GA
01-2011

Skills

  • Recruitment and retention
  • Delegation
  • Marketing and promotion
  • Staff development
  • Meeting facilitation
  • Training and coaching
  • Microsoft Access
  • Career development
  • Care coordination
  • Community advocacy
  • Grant reporting
  • Excellent communication
  • Program coordination
  • Microsoft office
  • Customer service
  • Cultural Competency
  • Client needs assessments
  • Resource coordination
  • Team building
  • Workflow management
  • Interpersonal skills
  • Attention to detail
  • Collaboration and teamwork

Accomplishments

  • Developed the Life/Computer Smarts program and developed key jobs skills that acquired job placement for over 75% of participants in the program.
  • Intake/Served over 11,500 underserved community members
  • 75% of clients that completed the program had graduated with a GED and job placement
  • Spearheaded along other community services leaders and developed 20 jobs to assist homeless residents with jobs
  • Fostered and developed long standing business relationships with over 7 partners in education to propel 100% community involvement.
  • Created over 12,000 in revenue from local businesses through spirit night. In turn, funding was utilized for needed items and resources for military children

Software

Proficient in Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Microsoft One Note, One drive, Share Point,

Timeline

Batallion FRG Leader

US Army Reserve
09.2018 - 07.2022

Spirit Night Coodinator

E.A White Elementary
08.2018 - 07.2022

Batalion FRG Leader

US Army Reserve
06.2015 - 08.2018

Life Smarts/Computer Smarts Instructor

Students in Free Enterprise/Lowndes Associated MIn
08.2009 - 05.2011

Bachelor of Arts - Sociology

Valdosta State University
Erica Jones