Erica Jordan
Temple Hills,MD
Summary
PROFESSIONAL PROFILE Strong Leader with 4 years of experience overseeing team performance, ensuring over all operations are meeting company goals on a day-to-day basics. Accustomed to working in hazardous conditions of high stress environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Lead Officer
Allied Universal Security
Washington, DC
04.2014 - Current
- Mentored and counseled officers to help maintain positive mental attitude and ensured optimistic working environment
- CCTV Surveillance using Genetec to monitor all seven floors while monitoring C-CURE for alarms, and badge usage at entry points
- Created visitor badges for FTE guests, vendors, and contractors, assuring all personnel were approved and cleared before issuing badges
- Identified risks during patrols with access control that would lead to the exposure areas of sensitive data, unauthorized access, loss of availability and prioritizing remediation efforts to address
- Created essential work chats to keep leadership, facilities, and officers informed on persons that were terminated and not allowed on Facebook property, building issues, and vendors that would be working in the building
- Created post orders for each post for colleagues to follow and trained new officers on the computer, and how to properly conduct patrols.
Armed Special Police Officer
Strong Arm Security
Washington , DC
01.2022 - Current
- Checked personnel ID badges and issued temporary credentials to visitors.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Wrote daily reports detailing visitors, incidents and resolutions.
- Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
Security Professional
S & K Security
Washington, DC
06.2011 - 07.2013
- Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry
- Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures
- Maintains environment by monitoring and setting building and equipment controls; maintains organization's stability and reputation by complying with legal requirements
- Monitored authorized entrance and departure of all guest and tenants using CCTV system.
Security Professional
Vance Security
Washington, DC
05.2008 - 01.2011
- Oversee and patrol premises to prevent and detect signs of intrusion while screening individuals to prevent passage of prohibited articles into restricted areas
- Perform foot patrols and implement effective security measures to ensure the safety of visitors daily
- Inspect all safety disturbance cases and respond to security alarms on time to ensure 100% resolution of all situations without escalation.
Receptionist
Maximum Security
Washington, DC
03.2006 - 08.2008
- Promptly answered phones, addressed inquiries, and delivered all messages to the appropriate individuals in a professional manner
- General lobby oversight, maintained an appropriate rapport with building visitors and guests
- Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry
- Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures
- Fulfilled administrative duties, including, completing, and filing paperwork, directing a multiline phone, and setting appointments.
Education
Cosmetologist -
Hair Academy of New Carrollton
Landover, MD2010
Everest College
Washington Grove, MDDiploma -
Potomac High School
Oxon Hill, MD05.2001
Skills
- CORE COMPETENCES
- Customer Service
- Organization Skills
- Attention to Detail
- Articulate Communicator
- Time Management Skills
- Deadline Oriented
- Administrative Skills
- Quality Assurance
- Flexibility
- Emergency Preparedness
- CCTV Surveillance & CCURE
- Security Policies & Access Control
- Investigative Skills
- Self – motivated & Integrity
Certification
CPR, First Aid and AED Certification: Active
licenses
DCJS Armed Virginia
DC Uarmed SO
DC Armed SPO
Timeline
Armed Special Police Officer
Strong Arm Security
01.2022 - Current
Lead Officer
Allied Universal Security
04.2014 - Current
Security Professional
S & K Security
06.2011 - 07.2013
Security Professional
Vance Security
05.2008 - 01.2011
Receptionist
Maximum Security
03.2006 - 08.2008
Cosmetologist -
Hair Academy of New Carrollton
Everest College
Diploma -
Potomac High School
CPR, First Aid and AED Certification: Active
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