Erica Jordan
Walterboro,SC
Summary
Dynamic leader with a proven track record at Cummins, adept in creative problem solving and delivering effective feedback. Excelled in enhancing brand awareness and driving training initiatives, resulting in improved operational efficiency. Skilled in manufacturing processes and fostering group and individual instruction, consistently achieving significant advancements in employee development and productivity.
Overview
20
20
years of professional experience
Work History
Assembly Line Trainer
Cummins
Ladson, SC
04.2024 - Current
- Adapted teaching methods according to the needs of individual learners or groups.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Explained goals and expectations required of trainees.
- Monitored, evaluated and recorded training activities or program effectiveness.
General Manager
Circle K
Charleston, SC
06.2014 - 07.2024
- Developed marketing strategies designed to increase brand awareness within target markets.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Ensured compliance with local health department regulations regarding food safety standards.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Trained employees on duties, policies and procedures.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Tracked monthly sales to generate reports for business development planning.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
Assembly Line Production Worker
Cummins
Ladson, SC
07.2022 - 04.2024
- Loaded and unloaded parts into machines for processing.
- Rotated through various positions on the assembly line as needed by management.
- Ensured that all safety regulations were followed at all times while operating machinery.
- Assembled components according to established procedures and safety protocols.
- Identified defective parts or items needing rework during inspections.
- Reported any potential hazards or areas of improvement to supervisors immediately.
- Cleaned tools, equipment, and workstations as needed throughout shift.
- Performed quality checks on products to ensure they met company standards.
- Inspected incoming raw materials prior to use in order to ensure quality assurance.
- Assisted in troubleshooting mechanical problems related to the assembly process.
- Assembled component parts of items and completed hand-finishing of final products.
- Contributed to team-based environment to maintain line productivity and meet expected deadlines.
- Boxed, labeled and moved items to keep production lines moving swiftly.
- Recognized defective material and reported issues to management.
- Used machinery safely and according to manufacturer instructions to prevent workplace accidents.
CNA
Veterans Victory House
Walterboro, SC
03.2005 - 06.2014
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Provided emotional support to family members during difficult times.
- Answered patient call lights promptly and responded to requests appropriately.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Administered medications under supervision of a licensed nurse.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Documented patient care services by charting in designated areas.
- Participated in educational programs designed to improve knowledge of health care practices.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
Education
High School Diploma -
Walterboro High School
Walterboro, SC06-2022
Some College (No Degree) - Early Childhood Care And Education
Technical College of The Lowcountry
Beaufort, SCSouth carolina
Skills
- Feedback delivery
- Creative problem solving
- Manufacturing
- Group and individual instruction
- Brand building and awareness
- Clear verbal communication
- Consistent approach
- New hire training
- Training initiatives
Affiliations
- Im a travel agent (Grant U Paradise)
I make custom shirts, pins, tumblers, and much more (Pink Galore EveryThang LLC.)
Timeline
Assembly Line Trainer
Cummins
04.2024 - Current
Assembly Line Production Worker
Cummins
07.2022 - 04.2024
General Manager
Circle K
06.2014 - 07.2024
CNA
Veterans Victory House
03.2005 - 06.2014
High School Diploma -
Walterboro High School
Some College (No Degree) - Early Childhood Care And Education
Technical College of The Lowcountry
South carolina
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