ERICA JOYNER
North Richland Hills,TX
Summary
Luxury customer experience professional with a foundation in fashion styling and over 11 years of delivering personalized, high-touch service. Passionate about styling, wardrobe coordination, and helping clients feel confident.
Overview
11
11
years of professional experience
Work History
Flight Attendant
Envoy Airlines
Dallas, TX
03.2016 - Current
- Delivered exceptional service to diverse clientele in a luxury-focused environment.
- Built trust and created memorable customer experiences.
- Conducted emergency equipment checks to ensure readiness before each flight.
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
Assistant to Celebrity Fashion Stylist
House of Fashun by Shun Melson
Atlanta, GA
09.2015 - 02.2016
- Organized fashion events and ensured smooth execution of logistics.
- Assisted clients in understanding their personal style and body types.
- Organized styling sessions for editorial photoshoots and advertising campaigns.
- Created visual displays to showcase clothing, accessories and other fashion merchandise.
- Managed entire shopping experience for client, putting together outfits, and providing personalized style tips.
- Helped brand awareness by assisting in merchandising and handling display setups.
Education
Covington High School
Skills
- Personal Styling
- Wardrobe Coordination
- Luxury Client Service
- Visual Presentation
- Communication
- Event planning
- Communication skills
- Client engagement
- Brand representation
- Team collaboration
- Attention to detail
- Accessorizing
- Personal shopping
- Social media promotion
- Luxury apparel
- Wardrobe styling
- Fashion trends
- Styling experience
- Fashion networking
Certifications
- Completed Fashun 101 and Fashun 102 under the direction of Shun Melson.
Timeline
Flight Attendant
Envoy Airlines
03.2016 - Current
Assistant to Celebrity Fashion Stylist
House of Fashun by Shun Melson
09.2015 - 02.2016
Covington High School