Erica Karim
Baltimore,MD
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Quality Control Specialist
Rivermaid Trading Company
04.2023 - Current
- Conducted thorough inspections of products and materials, ensuring strict adherence to quality standards and specifications
- Utilized lab testing equipment to identify defects, deviations, and contamination in products, initiating corrective actions as necessary
- Collaborated with production teams to implement process improvements, enhancing product quality and consistency
- Performed detailed analytical testing on raw and finished products
- Assessed test results against product specifications for corrective actions or alternative dispositions
- Conducted routine line checks, cataloging and maintaining retain samples
- Recorded and analyzed test results using SAP, performing necessary transactions and data entry tasks
- Interpreted lab Standard Operating Procedures (SOPs) and maintained accurate data logs
- Participated actively in departmental meetings and continuous improvement discussions
- Ensured lab safety and sanitation by performing routine housekeeping and adhering to safety protocols
- Calibrated, troubleshot, and maintained laboratory equipment, ensuring accurate and reliable results
- Contributed to process improvement teams, focusing on enhancing lab capabilities and efficiencies
- Provided training to peers on Good Manufacturing Practices (GMP), safety protocols, and specific job tasks
- Conducted quality-related tasks such as operations line inspections, environmental monitoring swabs, sanitation validation, and root cause analysis
- Drove continuous improvement initiatives within the lab, utilizing tools such as 5S and root cause analysis to enhance process efficiency
Supervisor - Server and Line Cook
BJs Brewhouse
06.2018 - 02.2023
- Supervised kitchen staff, ensuring compliance with food safety protocols and proper cooking techniques
- Conducted routine inspections of food preparation and storage areas, maintaining a clean and safe environment
- Trained new employees on food handling procedures, safety protocols, and customer service standards
Supervisor
Olive Garden
09.2018 - 04.2019
- Managed kitchen operations, including station setup, food preparation, and inventory management
- Monitored food temperatures and quality, ensuring compliance with health regulations and customer satisfaction
- Performed daily quality checks on ingredients, identifying and discarding expired or unsafe items
Supervisor
Red Lobster
06.2018 - 03.2019
- Oversaw the preparation and presentation of dishes, ensuring they met company standards for quality and safety
- Coordinated with kitchen staff to maintain efficient workflow and minimize food waste
- Implemented and monitored food safety practices, reducing the risk of contamination and ensuring compliance with health codes
Manager
Starbucks
06.2017 - 08.2018
- Led daily operations, including inventory management, staff scheduling, and customer service
- Ensured the accurate preparation of beverages according to customer specifications, maintaining high standards of quality and consistency
- Trained baristas in proper food safety procedures, sanitation practices, and customer service skills
Hotel Front Desk Clerk & Supervisor
Hyatt Place BWi
06.2007 - 09.2008
- Managed front desk operations, including guest check-in/check-out, reservations, and billing
- Handled customer inquiries and complaints, ensuring a high level of guest satisfaction
- Supervised front desk staff, providing training and guidance on hotel procedures and customer service
Education
undefined
San Joaquin Delta College
Stockon, CA08.2008
High School - undefined
Lodi High School
Lodi, CA06.2008
Skills
- Food Safety & Quality Control
- Laboratory Testing & Analysis
- SAP Data Entry & Management
- Team Collaboration & Communication
- GMP Training & Compliance
- Process Improvement & 5S
- Equipment Calibration & Maintenance
- Customer Service & Hospitality
- Kitchen Management & Food Preparation
- Microsoft Office Suite
- Sanitation & Safety Protocols
- Operate chemical processing equipment following standard operating procedures
- Act as a safety leader Comply with all plant environmental, health, safety, and process safety standards and procedures Report hazards, deviations, and injuries in a timely manner
- Monitor plant equipment and control plant operation's
Certification
- ServSafe Food Handler Certification
- Good Laboratory Clinical Practice (GLCP) - Billard Training Academy
Timeline
Quality Control Specialist
Rivermaid Trading Company
04.2023 - Current
Supervisor
Olive Garden
09.2018 - 04.2019
Supervisor - Server and Line Cook
BJs Brewhouse
06.2018 - 02.2023
Supervisor
Red Lobster
06.2018 - 03.2019
Manager
Starbucks
06.2017 - 08.2018
Hotel Front Desk Clerk & Supervisor
Hyatt Place BWi
06.2007 - 09.2008
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San Joaquin Delta College
High School - undefined
Lodi High School
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