Erica Karr
Norco,CA
Summary
Dedicated administrative professional with experience in popular systems and software. Friendly employee with strong customer service and issue resolution skills.
Overview
5
5
years of professional experience
Work History
Office Technician
Department of Rehabilitation
Norco, CA
06.2023 - Current
- Answered telephones, directed calls and took messages.
- Operated computers to enter data into databases or spreadsheets, generate reports and compose correspondence.
- Maintained accurate inventory of office supplies; ordered new materials when necessary.
- Scanned documents into electronic format using specialized scanners; stored files on server computers.
- Responded to employee and public inquiries by telephone and in person.
- Assisted in scheduling, rescheduling, and canceling appointments for patients.
- Coordinated with other departments within the practice to ensure timely patient care.
- Understood and followed oral and written directions.
- Manage Group scheduling for Clinicians.
- Monitor new arrival's and internal transfers in the prison system.
- re assign inmate patients when they move in the institution.
Warehouse Supervisor
Hustler Hollywood
Ontario, CA
07.2019 - 11.2022
- Ensured appropriate staffing levels to meet production demands.
- Maintained and updated inventory records accurately.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Developed and implemented safety policies and procedures for the warehouse team.
- Coordinated with other departments to ensure smooth flow of materials.
- Directed receiving, warehousing, distribution and maintenance services.
- Provided leadership to motivate staff members to achieve performance goals.
- Performed regular inspections of equipment, facilities, and personnel safety practices.
- Resolved customer inquiries regarding order status or delivery issues promptly.
- Assisted with scheduling shipments and deliveries according to customer requirements.
- Managed daily cycle counts to maintain accurate inventory levels at all times.
- Developed plans for reorganizing storage areas as necessary based on product volume changes.
- Enforced company policies related to employee conduct in the workplace.
- Addressed any problems that may arise during day-to-day operations in a timely manner.
- Analyzed data from reports generated by Warehouse Management System software.
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Generated warehouse shipping documents, packing lists and invoices.
Education
Norco High School
Norco, CA06-2012
Skills
- Scheduling appointments
- Report Generation
- Data Entry
- Scheduling
- Mail handling
- Invoice Processing
- Staff Supervision
- Relationship Building
- Active Listening
- Analytical Thinking
- Outgoing Mail Preparation
- Scanning and copying
- Written Communication
- Microsoft Office
- Inventory Monitoring
- Problem-solving capabilities
- Administrative assistance
References
References available upon request.
Timeline
Office Technician
Department of Rehabilitation
06.2023 - Current
Warehouse Supervisor
Hustler Hollywood
07.2019 - 11.2022
Norco High School
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