Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ERICA KEAMMERER

Bellevue,NE

Summary

Skilled professional with a Master of Arts in Counseling and Guidance and a diverse background in Human Services. Experience working with at-risk youth in the Foster Care System and Juvenile Justice, as well as individuals experiencing homelessness, addiction and mental health challenges. Successful at delivering support individually and in group settings. Compassionate and dedicated to helping others realize their full potential and abilities to overcome the hardships of life. Air Force Veteran with leadership training as well.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Therapeutic Client Support Specialist

Health Connect America
Clearwater, FL
02.2024 - 03.2026
  • Provide one-on-one service to youth in foster care at risk of disruption or in crisis
  • Plan and engage youth activities in the community based on their interests and hobbies
  • Manage crisis situations with a trauma informed approach and apply deescalation techniques.
  • Document daily notes in Carelogic and hourly updates in Microsoft Teams
  • Cook daily meals for youth and complete light housekeeping.

Client Support Specialist

Health Connect America
Clearwater, FL
06.2023 - 02.2024
  • Ensure the safety of the youth assigned to the home
  • Complete hourly updates in Microsoft Teams on each youth
  • Complete intake procedures for newly arrived youth and orient them to the home
  • Administer prescribed medications and document in the Medication Administration Record (MARs)
  • Prepare and serve daily meals and complete light housekeeping.
  • Manage crisis situations with a trauma informed approach and apply deescalation techniques
  • Engage youth children in activities and accompany them on community outings
  • Coordinate with case management, on call staff, and transporters.

HOMELESS CASE MANAGER

Everymind Inc.
Rockville, MD
02.2020 - 04.2020
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs
  • Advocated on behalf of clients for needs, services, and support
  • Located, engaged, and worked to support any unsheltered homeless clients
  • Met regularly with clients in a community setting, including initial street outreach engagement as dictated by client need and at hours mandated by contract
  • Documented client's homeless HUD status or chronic homelessness
  • Submitted reports and complied with Director requests for data reporting as needed
  • Documented and tracked all client interaction related supports, and formulated observations into written needs assessments

*Resigned due to Covid-19 Pandemic school closures and family obligations

DETOX COUNSELOR III

Salvation Army Addiction Treatment Services
Honolulu, HI
11.2013 - 06.2019
  • Provided detox clients with clinical services necessary to realize safe detoxification from alcohol and other drugs
  • Screened adults seeking admission to detox and performed admission and discharge of detox clients
  • Provided newly admitted clients with orientation regarding detox policies and procedures
  • Assisted clients with developing treatment goals and provided daily individual substance abuse counseling
  • Assisted with treatment recommendations and involved in client referrals and linkages with other treatment agencies
  • Monitored clients' withdrawal and level of medical and psychiatric problems in coordination with Agency RN and Detox Director
  • Managed detox client crisis and emergencies and maintained safety and security of unit

COUNSELOR INTERN

26th Judicial District Drug Court
Bossier City, LA
10.2012 - 05.2013
  • Provided daily counseling services to adolescents through both individual and group therapy sessions
  • Collaborated with various federal, state, and non-profit agencies to provide appropriate services and resources to clients
  • Generated and maintained documents of counseling sessions for uploading on judicial filing system

COUNSELOR INTERN

RV Kerr Elementary School
Bossier City, LA
08.2012 - 10.2012
  • Provided counseling services to adolescents within elementary school setting
  • Consulted with administrators, teachers, students, and their families in establishing and implementing objectives and guidance services to meet student needs
  • Instructed daily life skills course for six weeks to over 100 students

EDUCATION TRAINING SPECIALIST

United States Air Force Reserve
Barksdale AFB, LA
10.2007 - 12.2010
  • Provide one-on-one service to youth in foster care at risk of disruption or in crisis
  • Plan and engage youth activities in the community based on their interests and hobbies
  • Manage crisis situations with a trauma informed approach and apply deescalation techniques.
  • Document daily notes in Carelogic and hourly updates in Microsoft Teams
  • Cook daily meals for youth and complete light housekeeping.

Education

Master Of Arts - Counseling And Guidance

Louisiana Tech University
Ruston, LA
05.2013

Bachelor Of General Studies - Counseling

Louisiana Tech University
Ruston, LA
11.2010

Skills

  • 5 years working as social detox counselor
  • 5 years experience with identifying alcohol/drug withdrawal symptoms and necessary protocols
  • 5 years working with clients with mental health challenges
  • 3 year working with adolescents within the foster care system
  • Crisis Management
  • Case Management
  • Client Advocacy
  • Multicultural Experience
  • Team Dynamics
  • Self Starter

Certification

Basic Life Support (BLS)

Timeline

Therapeutic Client Support Specialist

Health Connect America
02.2024 - 03.2026

Client Support Specialist

Health Connect America
06.2023 - 02.2024

HOMELESS CASE MANAGER

Everymind Inc.
02.2020 - 04.2020

DETOX COUNSELOR III

Salvation Army Addiction Treatment Services
11.2013 - 06.2019

COUNSELOR INTERN

26th Judicial District Drug Court
10.2012 - 05.2013

COUNSELOR INTERN

RV Kerr Elementary School
08.2012 - 10.2012

EDUCATION TRAINING SPECIALIST

United States Air Force Reserve
10.2007 - 12.2010

Master Of Arts - Counseling And Guidance

Louisiana Tech University

Bachelor Of General Studies - Counseling

Louisiana Tech University