Summary
Work History
Education
Skills
Timeline
Generic

Erica keith

Oakland,CA

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level junior assistant manger position. Ready to help team achieve company goals.

Work History

Dietary Aide

McClure Rehabilitation Center
  • Assisted with meal preparation and portion control to ensure dietary guidelines were met.
  • Delivered meals to residents, enhancing dining experience through attentive service.
  • Maintained cleanliness and organization of kitchen and dining areas, adhering to health regulations.
  • Supported dietary staff in food inventory management, ensuring adequate supplies available for daily operations.
  • Trained new team members on food safety protocols and operational procedures in kitchen environment.
  • Participated in regular team meetings to discuss workflow efficiencies and enhance service delivery standards.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.

Cashier/Sales Associate

Big Lots
  • Processed customer transactions efficiently using POS systems.
  • Assisted customers with product inquiries and selections.
  • Maintained cleanliness and organization of checkout area.
  • Collaborated with team members to ensure optimal stock levels.
  • Handled cash management, including balancing registers at shift end.
  • Trained new employees on checkout procedures and company policies.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored junior staff, fostering professional growth and enhancing team performance.
  • Managed inventory control systems to ensure optimal stock levels and minimize waste.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Assisted in daily operations, ensuring adherence to company policies and procedures.
  • Conducted training sessions for new employees on operational protocols and safety standards.

Cashier Team Lead

Tuesday Morning
  • Trained and supervised team members on cash handling procedures and customer service standards.
  • Managed daily cash register operations, ensuring accuracy in transactions and financial reporting.
  • Implemented inventory control measures to optimize stock levels and minimize shrinkage.
  • Developed staff schedules to ensure adequate coverage during peak sales periods.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.

Education

High School Diploma -

Oakland High School
Oakland, CA
06-1999

Skills

  • Time management
  • Problem-solving
  • Cleaning and sanitizing
  • Customer service

Timeline

Dietary Aide

McClure Rehabilitation Center

Cashier/Sales Associate

Big Lots

Cashier Team Lead

Tuesday Morning

High School Diploma -

Oakland High School

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