Erica Keller
Akron,OH
Summary
During my high school years, I gained valuable experience in the fast-paced environment of the fast food industry. Now, I proudly serve as a Library Circulation Desk Assistant at my University. Proficient in handling phone inquiries and addressing customer concerns, I am dedicated to upholding order in my workspace and maintaining positive relationships with both colleagues and supervisors.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Circulation Desk Assistant
Everett L Cattell Library
09.2023 - Current
- Organized returned books and materials and assisted with shelving.
- Performed circulation duties such as checking materials in and out, renewing items, and shipping material.
Drive-Thru Cashier
Taco Bell
08.2022 - 04.2023
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean, tidy and orderly work station to uphold company standards.
Crew Team Member
Panera Bread
02.2021 - 07.2021
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, and main lobby.
- Took orders, collected payments, and cleaned dining room.
Education
Pre-Occupational Therapy - Exercise Science
Malone University
Canton, OH05.2027
Ellet High School
Akron, OH05.2023
Skills
Patience and Empathy
Multitasking proficiency
Effective communicator
Organizational capabilities
Tech-Savvy
Training and mentoring
Certification
OSHA certified
Timeline
Circulation Desk Assistant
Everett L Cattell Library
09.2023 - Current
Drive-Thru Cashier
Taco Bell
08.2022 - 04.2023
Crew Team Member
Panera Bread
02.2021 - 07.2021
Pre-Occupational Therapy - Exercise Science
Malone University
Ellet High School
OSHA certified
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