Erica Kent
La Puente,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a challenging position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Associate
In-N-Out Cookout Truck
09.2020 - Current
- Greeted customers and offered assistance for increased customer satisfaction
- Worked varied hours to meet seasonal and business needs
- Identified customer needs and wants to enhance customer experiences
- Answered customer questions about products and services, helped locate other food items customers needed
- Engaged in friendly conversation with customer to better uncover individual needs
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Listened to customer needs and desires to identify and recommend optimal products
- Provided exceptional services and pleasant experiences to customers.
Sales Associates
Men's Wearhouse
09.2019 - 08.2020
- Organize and put away product
- Measured customers for tuxedo and suit rental or for purchasing
- Told customers about current promotions that were happening in the store
- Helped customers decide styles and colors for their outfits
- Prepared merchandise for sales floor by pricing or tagging
- Managed returns, exchanges and refunds in accordance with store policy
- Wrapped, boxed and weighed department products
- Developed strong rapport with customers and created positive impression of business
- Restocked and check to see there was any missing items for inventory.
Education
High School -
Los Altos High School
06.2016
Skills
- Eager to learn
- People skills
- Able to build relationship with people
- Works well with teams
- Multitask
- Positive attitude
- Ability to work under pressure
- New Hire Training
- MS Office
- Customer Relationship Management
Timeline
Associate
In-N-Out Cookout Truck
09.2020 - Current
Sales Associates
Men's Wearhouse
09.2019 - 08.2020
High School -
Los Altos High School
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