Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Erica Kirk

Dixie,WV

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Clinical Assistant

Community Care Of West Virginia
09.2024 - Current
  • Assisted healthcare professionals in patient assessments and treatment planning.
  • Coordinated patient scheduling, ensuring efficient use of clinic resources.
  • Managed medical records using electronic health record systems for accuracy and compliance.
  • Developed patient education materials to enhance understanding of treatment options.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Assisted patients with basic care needs.
  • Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.

911 Emergency Dispatcher

Clay County Commission
07.2019 - Current
  • Questioned callers to determine nature of problems and locations to direct type of response needed.
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
  • Used Caliber CAD to track and maintain case incident numbers and logs.
  • Read system maps and caller information, and documented details in system.
  • Relayed latest information to first responders via electronic means, telephone calls and radio responses.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Automated document flow by ensuring logbooks and fire, accident and emergency reports were maintained with 100% accuracy.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.

Paraprofessional

New Beginnings
04.2017 - 07.2019
  • Received new referrals from CPS providers and would accurately make contact with parents and foster parents in order to comply with the referrals.
  • Would keep accurate documentation for mileage and reimbursement and fill out accurate reports in order to do so.
  • Would fill out proper documentation for each supervised visitation between parents and children; and for taking the parents to drug screen
  • Would be prompt to all meetings and court hearing in regards to each case

Education

High School Diploma -

Clearfield High School
Clearfield, UT
06.2013

Skills

  • Traffic Law Enforcement
  • Data Entry
  • Treatment Recommendations
  • Information Intake
  • Emergency Call Response
  • Reference Assistance
  • Emergency Assistance
  • Information Documentation
  • National Crime Information Center (NCIC)
  • Reading Comprehension
  • Prioritizing Effectively
  • Teamwork and Collaboration
  • Emergency Medical Dispatching

Accomplishments

    Received an award from County Commission for excellent job performance.

Certification

  • EMD - Emergency Medical Dispatch
  • PST - Public Safety Telecommunicator
  • NCIC- Training to operate a weapons terminal
  • CPR- first aide training
  • CNA- certified nursing assistant

Timeline

Clinical Assistant

Community Care Of West Virginia
09.2024 - Current

911 Emergency Dispatcher

Clay County Commission
07.2019 - Current

Paraprofessional

New Beginnings
04.2017 - 07.2019

High School Diploma -

Clearfield High School

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