Erica Kiser
Knoxville,TN
Summary
Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills. Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.
Overview
8
8
years of professional experience
Work History
Beauty Specialist
Target
01.2021 - Current
- Built strong relationships with clients through attentive listening skills and genuine interest in their beauty goals.
- Worked closely with store management to identify areas of improvement, implementing changes that contributed to a more streamlined and enjoyable shopping experience for customers.
- Conducted beauty workshops for customers on various topics such as makeup application techniques or skincare routines to increase engagement and build brand authority.
- Increased sales through effective product demonstrations and sharing expert knowledge on skincare routines.
- Assisted in the organization and execution of seasonal sales events, ensuring that promotional materials were effectively displayed and staff were prepared for increased customer volume.
Catering Supervisor
Calhouns
01.2019 - 01.2021
- Streamlined catering operations by implementing efficient processes for food preparation, service, and cleanup.
- Managed a team of catering staff members, ensuring proper training and adherence to company standards for quality service.
- Ensured timely setup and breakdown of event spaces while adhering to all safety protocols.
- Conducted regular performance evaluations of catering staff members, identifying areas for improvement and opportunities for growth.
- Maintained strict compliance with local health department regulations regarding food safety and sanitation practices.
- Implemented creative presentation strategies that showcased the appealing visual aspects of our dishes while maintaining taste quality.
- Oversaw financial aspects of catering operations including budgeting, cost control measures, invoicing, and expense tracking to maximize profitability.
GM Clerk
Kroger
01.2016 - 01.2019
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Supported fellow staff members as needed to maintain an organized, productive work environment.
Education
Bachelor of Science - Business Management And Marketing
Southern New Hampshire University
11.2025
High School Diploma -
Farragut High School
Knoxville, TN05.2011
Skills
- Clientele management
- Cosmetic product knowledge
- Advanced Skincare Techniques
- Written and verbal communication
- Food Safety Compliance
- Food presentation
- Relationships and rapport
- Staff Management
Timeline
Beauty Specialist
Target
01.2021 - Current
Catering Supervisor
Calhouns
01.2019 - 01.2021
GM Clerk
Kroger
01.2016 - 01.2019
Bachelor of Science - Business Management And Marketing
Southern New Hampshire University
High School Diploma -
Farragut High School
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