Erica Ledford
Shalimar
Summary
Dynamic professional with extensive experience in emergency medical services and warehouse operations. Expertise in team collaboration, efficient workflow management, and training staff on safety protocols. Committed to improving processes that enhance overall productivity.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
24
24
years of professional experience
Work History
Package Handler
UPS
Fort Walton Beach, FL
02.2022 - Current
- Operated package sorting systems to ensure efficient processing of shipments
- Collaborated with team members to improve workflow and enhance productivity
- Conducted quality checks on packages to maintain shipping accuracy
- Trained new hires on safety protocols and operational procedures
Emergency Room Technician
Northside Hospital Duluth
Duluth, GA
08.2011 - 09.2021
- Provided immediate patient care, including vital signs monitoring and assisting with diagnostic procedures.
- Collaborated with medical staff to ensure efficient patient flow and timely treatment.
- Maintained cleanliness and organization of emergency room equipment and supplies.
- Assisted in triaging patients based on severity of conditions, improving response times.
- Trained new technicians on protocols, enhancing team performance and consistency in care delivery.
- Implemented best practices for infection control, contributing to a safer environment for patients and staff.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
- Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
- Provided compassionate care to patients during their emergency room visit, addressing concerns and offering emotional support when needed.
- Maintained a clean and organized emergency room environment to ensure optimal patient safety and comfort.
- Participated in ongoing professional development opportunities such as training sessions or workshops to stay current on best practices in emergency medicine.
Emergency Medical Technician
North Fulton Hospital
Roswell, GA
05.2007 - 10.2010
- Responded to emergency calls, providing critical care and transportation for patients in distress.
- Administered advanced life support techniques, including CPR, defibrillation, and medication management.
- Collaborated with medical teams to ensure seamless patient handoffs and continuity of care.
- Conducted thorough patient assessments to identify medical issues and prioritize treatment needs.
EMT-Intermediate
Grady Memorial Hospital
Atlanta, GA
03.2002 - 10.2006
- Administered advanced life support protocols in emergency situations.
- Collaborated with medical teams to ensure optimal patient care during transport.
- Conducted comprehensive patient assessments to determine critical needs and interventions.
- Trained and mentored junior EMT staff on best practices and protocols.
- Streamlined emergency response procedures to enhance operational efficiency.
- Developed patient care documentation standards, ensuring compliance with regulatory requirements.
- Enhanced patient care by providing timely and efficient emergency medical assistance in various situations.
- Operated emergency vehicles safely and efficiently, adhering to traffic laws while prioritizing rapid response times.
- Streamlined communication among team members during high-stress situations by utilizing clear and concise language to relay vital information quickly.
- Utilized strong interpersonal skills to effectively communicate with patients from diverse backgrounds, ensuring understanding of treatment plans.
- Maintained detailed documentation of patient care records, ensuring accuracy and confidentiality in accordance with HIPAA regulations.
- Managed inventory of medical supplies onboard ambulance units, ensuring adequate stock levels for effective emergency response.
Education
High School Diploma -
Roswell High School
Roswell, GA05-1995
EMT-I - Medical
Lanier Technical College
Oakwood, GA05-2003
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Adaptable to change
- Emergency medical procedures
- Basic patient care
- Medical terminology
- Measuring and monitoring vitals
- Information documentation
- Patient teaching
- Problem-solving
- Multitasking
- Excellent communication
- Organizational skills
Timeline
Package Handler
UPS
02.2022 - Current
Emergency Room Technician
Northside Hospital Duluth
08.2011 - 09.2021
Emergency Medical Technician
North Fulton Hospital
05.2007 - 10.2010
EMT-Intermediate
Grady Memorial Hospital
03.2002 - 10.2006
EMT-I - Medical
Lanier Technical College
High School Diploma -
Roswell High School