Erica Levesque
Northampton,MA
Summary
Experienced Senior Legal Administrative Assistant committed to delivering exceptional administrative support and ensuring smooth office operations in fast-paced settings. Meticulous attention to detail and ability to make sound decisions while juggling multiple tasks simultaneously. Possesses a self-motivated work ethic, thriving both independently and as a valuable team member.
Overview
17
17
years of professional experience
Work History
Senior Administrative Assistant
Curran, Berger & Kludt Immigration Law Firm
11.2018 - 08.2024
- Maintaining work flow and office operations in fast paced (legal) office setting
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
- Optimized calendar management for senior staff by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Recording meeting notes/minutes
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Data entry and maintaining various spreadsheets
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assembling and/or proofing client petitions and applications to be sent to applicable recipients (USCIS, DOS, DHS, DOJ and court)
- Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Secretary
Party Patrol Rentals
04.2018 - 10.2018
- Provided excellent customer service, resolving concerns promptly and professionally.
- Increased clientele through exceptional customer service and professional communication skills.
- Generated repeat business through exceptional customer service.
- Provided exceptional customer service, answering queries and offering recommendations.
- Some logistics with scheduling and mapping out delivery routes
- Invoicing
- Cash handling
Infant/Todder Teacher's Assistant
Peanuts Daycare
08.2010 - 10.2018
- Caring for children ages 4 weeks to 15 months old in classroom setting
- Assisted teachers with supervision and care of group of 3-7 children.
- Assisted in maintaining safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Taught children to organize toys, wash hands, and share by leading by example.
- Provided support during naptime routines, ensuring peaceful environment for restful sleep.
- Supported emotional well-being of children by providing nurturing care and addressing individual needs.
- Coordinated engaging arts-and-crafts projects for students to express their creativity while developing fine motor skills.
- Promoted learning and social development through structured and unstructured playtime.
- Created engaging sensory-based activities that stimulated cognitive development in young learners.
- Contributed to positive parent-teacher relationships through effective communication and regular updates on children's progress.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Restocked supplies and personal hygiene products for use by students
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain secure and orderly facility.
Lead Residential Life Mentor
Academy at Swift River
08.2007 - 05.2009
- Working with adolescents and young adults in therapeutic boarding school setting
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Assisted mentees in developing self-confidence and positive self-image.
- Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
- Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
- Collaborated with teachers, counselors and administrators to foster access to resources and support.
- Developed trust-based relationships with mentees through active listening and empathetic communication.
- Coordinated with other professionals involved in mentoring process to ensure seamless support for each participant's journey toward success.
Education
Certificate of Completion - Paralegal Studies Certificate Course
Wagner College
Staten Island, NY04.2017
H.S. Diploma - Printing and Graphic Design
Smith Vocational And Agricultural High School
Northampton, MA05.2000
Skills
- Microsoft Office Suite, Google Workspace
- Appointment scheduling, calendar management mastery
- Client relations, interpersonal skills
- Excellent written and verbal communication
- Time management, ability to prioritize tasks,
- High-level multitasking
- Strong organizational abilities, detail-oriented approach
References
- Megan Kuldt, Esq., Managing Partner at Curran, Berger & Kludt, (617) 620-8932
- Dan Berger, Esq., Partner at Curran, Berger & Kludt, (413) 575-2997
- Alexandra Mateo, Front Office Manager/Direct Supervisor at Curran, Berger & Kludt, (860) 841-0194
Timeline
Senior Administrative Assistant
Curran, Berger & Kludt Immigration Law Firm
11.2018 - 08.2024
Secretary
Party Patrol Rentals
04.2018 - 10.2018
Infant/Todder Teacher's Assistant
Peanuts Daycare
08.2010 - 10.2018
Lead Residential Life Mentor
Academy at Swift River
08.2007 - 05.2009
Certificate of Completion - Paralegal Studies Certificate Course
Wagner College
H.S. Diploma - Printing and Graphic Design
Smith Vocational And Agricultural High School
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