Erica Lightfoot
Summary
Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
20
20
years of professional experience
Work History
Inpatient Case Manager
Mercy Hospital
03.2017 - Current
- Assess and interview patients, family members and caregivers in order to determine the most appropriate post-acute needs.
- Develop supportive professional relationships with patients and families to enhance quality of care and aid patient to achieve self-sufficiency.
- Review patient charts frequently to update plan of care to best fit their needs
- Offer regular and quality contact with clients to maintain trust, assist in crisis prevention and meet individual needs.
- Collaborate with the care team daily and throughout the day to evaluate the plan of care and update it as needed to ensure patients are receiving high quality, cost-effective care
- Provided patient and family education on available resources and self-care strategies.
- Facilitated family meetings to discuss patient care plans.
- Developed partnerships with community organizations to expand services and referrals.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
- Send referrals to post-acute facilities and coordinate transition to next level of care
- 5+ years experience as Clinical High Risk case management
- Use critical thinking and problem solving to determine the best plan of care
- Strong verbal and written communication skills
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Flexibility to change care plans if they are not getting the best results
- Organize and manage several different cases at once
- Computer literacy to maintain and manage case records
RN, Dialysis
Fresenius Medical Care
04.2015 - 03.2017
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Managed care from admission to discharge.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Monitored patient reactions to drugs and carefully documented findings.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
RN Case Manager
Stillwater Medical Center Home Health
08.2006 - 04.2015
- Managed a case load of 25-35 patients and overseeing interdisciplinary care team.
- Provided skilled care, assessment, teaching regarding medications and disease process management, using the nursing process, as well as admissions, discharges, re-certifications.
- Educated patients and caregivers on healthcare protocols and processes.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
- Implemented aspects of patient care under physician orders and sought clarification when needed to promote safety, quality and cost-efficient care.
- Gathered and recorded patient health information and data to assess, identify and manage characteristics that affect care outcome.
RN Staff Nurse
Stillwater Surgery Center
10.2003 - 01.2006
- Pre-op, Post-op, PACU, endoscopy, pain management and other procedures
Education
Associate in Nursing -
Northern Oklahoma College
Tonkawa, OK05.1998
Pre-nursing -
Oklahoma State University-Main Campus
Stillwater, OK05.1991
Skills
- Patient Advocacy
- Conflict Resolution
- Decision Making
- Discharge Planning
- Training and Development
- Community Outreach
- Clinical Assessment
- Computer Proficiency
- Crisis Intervention
- Interdisciplinary Collaboration
- Medical Terminology
- Patient Confidentiality
Timeline
Inpatient Case Manager
Mercy Hospital
03.2017 - Current
RN, Dialysis
Fresenius Medical Care
04.2015 - 03.2017
RN Case Manager
Stillwater Medical Center Home Health
08.2006 - 04.2015
RN Staff Nurse
Stillwater Surgery Center
10.2003 - 01.2006
Associate in Nursing -
Northern Oklahoma College
Pre-nursing -
Oklahoma State University-Main Campus
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